Data / Consumer complaints / Credit Fresh Holdings Inc / Payday loan, title loan, personal loan, or advance loan
Credit Fresh Holdings Inc: 306 CFPB complaints about payday loan, title loan, personal loan, or advance loan, last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Credit Fresh Holdings Inc drew 306 consumer complaints about payday loan, title loan, personal loan, or advance loan in the CFPB database in the three years to November 6, 2026, 36.4% of its 841 complaints in that time. The most common issue was “Charged fees or interest you didn't expect”. The company responded on time to 99.7% of them, and 0.0% closed with monetary or other relief.
The request: Watch Credit Fresh Holdings Inc: each new CFPB complaint about payday loan, title loan, personal loan, or advance loan by issue, with the date and the company response. $10 of work on sign-up, no card.
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- 306Complaints, last 3 years
- 36.4%Share of the company's complaints
- 99.7%Responded on time
- 0.0%Closed with relief
- Oct 22, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 138 | 45.1% |
| 12 months to Nov 6, 2025 | 102 | 33.3% |
| 12 months to Nov 6, 2024 | 66 | 21.6% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Charged fees or interest you didn't expect | 184 | 60.1% |
| Struggling to pay your loan | 40 | 13.1% |
| Problem when making payments | 27 | 8.8% |
| Problem with the payoff process at the end of the loan | 20 | 6.5% |
| Problem with additional add-on products or services | 7 | 2.3% |
| Incorrect information on your report | 6 | 2% |
| Getting a line of credit | 5 | 1.6% |
| Getting the loan | 3 | 1% |
| Can't stop withdrawals from your bank account | 2 | 0.7% |
| Improper use of your report | 2 | 0.7% |
| Money was taken from your bank account on the wrong day or for the wrong amount | 2 | 0.7% |
| Problem with a company's investigation into an existing problem | 2 | 0.7% |
| Received a loan you didn't apply for | 2 | 0.7% |
| Confusing or missing disclosures | 1 | 0.3% |
| Credit limit changed | 1 | 0.3% |
| Credit monitoring or identity theft protection services | 1 | 0.3% |
| Problem with cash advance | 1 | 0.3% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 306 | 100% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| Texas | 54 | 17.6% |
| Florida | 51 | 16.7% |
| Ohio | 20 | 6.5% |
| Pennsylvania | 20 | 6.5% |
| Arizona | 18 | 5.9% |
| Georgia | 16 | 5.2% |
| New Jersey | 13 | 4.2% |
| North Carolina | 12 | 3.9% |
| Michigan | 11 | 3.6% |
| Washington | 11 | 3.6% |
| Indiana | 9 | 2.9% |
| Tennessee | 8 | 2.6% |
| Arkansas | 7 | 2.3% |
| Alabama | 6 | 2% |
| Kentucky | 6 | 2% |
| South Carolina | 6 | 2% |
| Illinois | 5 | 1.6% |
| Missouri | 4 | 1.3% |
| Nebraska | 4 | 1.3% |
| Wisconsin | 4 | 1.3% |
| Louisiana | 3 | 1% |
| Mississippi | 3 | 1% |
| Utah | 3 | 1% |
| West Virginia | 3 | 1% |
| Massachusetts | 2 | 0.7% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Payday loan, title loan, personal loan, or advance loan | Credit limit changed | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 9, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 9, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 5, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 5, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| October 2, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 2, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 1, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| September 25, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| September 25, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| September 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| September 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| September 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| September 15, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| September 13, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- All Credit Fresh Holdings Inc complaints
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.