Data / Consumer complaints / Credit Bureau Systems, Inc., Paducah, KY Branch / Debt collection
Credit Bureau Systems, Inc., Paducah, KY Branch: 147 CFPB complaints about debt collection, last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Credit Bureau Systems, Inc., Paducah, KY Branch drew 147 consumer complaints about debt collection in the CFPB database in the three years to November 6, 2026, 78.6% of its 187 complaints in that time. The most common issue was “Attempts to collect debt not owed”. The company responded on time to 100.0% of them, and 52.4% closed with monetary or other relief.
The request: Watch Credit Bureau Systems, Inc., Paducah, KY Branch: each new CFPB complaint about debt collection by issue, with the date and the company response. $10 of work on sign-up, no card.
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- 147Complaints, last 3 years
- 78.6%Share of the company's complaints
- 100.0%Responded on time
- 52.4%Closed with relief
- Nov 4, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 75 | 51% |
| 12 months to Nov 6, 2025 | 54 | 36.7% |
| 12 months to Nov 6, 2024 | 18 | 12.2% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Attempts to collect debt not owed | 62 | 42.2% |
| False statements or representation | 32 | 21.8% |
| Took or threatened to take negative or legal action | 23 | 15.6% |
| Written notification about debt | 18 | 12.2% |
| Communication tactics | 9 | 6.1% |
| Threatened to contact someone or share information improperly | 3 | 2% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with non-monetary relief | 76 | 51.7% |
| Closed with explanation | 69 | 46.9% |
| Closed with monetary relief | 1 | 0.7% |
| In progress | 1 | 0.7% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| Missouri | 38 | 25.9% |
| Kentucky | 28 | 19% |
| Tennessee | 16 | 10.9% |
| Indiana | 11 | 7.5% |
| Mississippi | 10 | 6.8% |
| Alabama | 5 | 3.4% |
| Georgia | 5 | 3.4% |
| Texas | 5 | 3.4% |
| California | 4 | 2.7% |
| Florida | 4 | 2.7% |
| Arkansas | 3 | 2% |
| Illinois | 3 | 2% |
| Kansas | 3 | 2% |
| Ohio | 3 | 2% |
| West Virginia | 3 | 2% |
| Arizona | 2 | 1.4% |
| Louisiana | 1 | 0.7% |
| New Mexico | 1 | 0.7% |
| New York | 1 | 0.7% |
| Puerto Rico | 1 | 0.7% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| November 4, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| October 26, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| October 26, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| October 25, 2026 | Debt collection | Attempts to collect debt not owed | In progress | consumerfinance.gov |
| October 18, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| October 18, 2026 | Debt collection | Communication tactics | Closed with non-monetary relief | consumerfinance.gov |
| October 16, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| October 14, 2026 | Debt collection | Communication tactics | Closed with non-monetary relief | consumerfinance.gov |
| September 23, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 18, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 16, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 30, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| August 30, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| August 23, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| August 20, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| August 20, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| August 18, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| August 14, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| August 11, 2026 | Debt collection | Written notification about debt | Closed with non-monetary relief | consumerfinance.gov |
| August 2, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| July 30, 2026 | Debt collection | Written notification about debt | Closed with non-monetary relief | consumerfinance.gov |
| July 22, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 15, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| July 15, 2026 | Debt collection | Written notification about debt | Closed with non-monetary relief | consumerfinance.gov |
| July 12, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
Also on SpecStream
- All Credit Bureau Systems, Inc., Paducah, KY Branch complaints
- Every company with Debt collection complaints
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.