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Data / Consumer complaints / Continental Services Group, Inc. d/b/a ConServe / Credit reporting or other personal consumer reports

Continental Services Group, Inc. d/b/a ConServe: 239 CFPB complaints about credit reporting or other personal consumer reports, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Continental Services Group, Inc. d/b/a ConServe drew 239 consumer complaints about credit reporting or other personal consumer reports in the CFPB database in the three years to November 6, 2026, 22.0% of its 1,086 complaints in that time. The most common issue was “Incorrect information on your report”. The company responded on time to 100.0% of them, and 30.5% closed with monetary or other relief.

The request: Watch Continental Services Group, Inc. d/b/a ConServe: each new CFPB complaint about credit reporting or other personal consumer reports by issue, with the date and the company response. $10 of work on sign-up, no card.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 239Complaints, last 3 years
  • 22.0%Share of the company's complaints
  • 100.0%Responded on time
  • 30.5%Closed with relief
  • Oct 28, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20269841%
12 months to Nov 6, 202510242.7%
12 months to Nov 6, 20243916.3%

Issues

IssueComplaintsShare
Incorrect information on your report12954%
Problem with a company's investigation into an existing problem5523%
Improper use of your report5322.2%
Problem with fraud alerts or security freezes20.8%

How the company responded

Company responseComplaintsShare
Closed with explanation16468.6%
Closed with non-monetary relief7330.5%
In progress20.8%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Florida7631.8%
New York239.6%
California208.4%
Texas156.3%
Alabama104.2%
Georgia104.2%
Pennsylvania83.3%
South Carolina83.3%
North Carolina72.9%
Ohio72.9%
Kentucky52.1%
Illinois41.7%
Michigan41.7%
Missouri41.7%
Nevada41.7%
Virginia41.7%
Connecticut31.3%
Indiana31.3%
Louisiana31.3%
Tennessee31.3%
Arkansas20.8%
Maryland20.8%
Mississippi20.8%
New Jersey20.8%
Washington20.8%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 28, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 26, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 26, 2026Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
October 14, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
October 12, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 6, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 29, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 21, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 16, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 16, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 11, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 11, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with non-monetary reliefconsumerfinance.gov
August 25, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 19, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 18, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with non-monetary reliefconsumerfinance.gov
August 13, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with non-monetary reliefconsumerfinance.gov
August 10, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
August 10, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
August 6, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 6, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 29, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 29, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
July 20, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
July 16, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
July 15, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with non-monetary reliefconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.