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Data / Consumer complaints / Continental Services Group, Inc. d/b/a ConServe

Continental Services Group, Inc. d/b/a ConServe: 1,086 CFPB consumer complaints in the last 3 years

Continental Services Group, Inc. d/b/a ConServe drew 1,086 consumer complaints in the CFPB database in the three years to November 6, 2026, and 1,945 since 2012. The largest group, 820, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 362. The company responded on time to 100.0% of the complaints, and 30.7% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 1,086Complaints, last 3 years
  • 1,945Complaints, all years
  • 100.0%Responded on time
  • 30.7%Closed with relief
  • 7Products
  • Nov 1, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6449
2025394
2024232
202389
202286
202195
202059
201978
201899
2017122
201667
201565
201487
201322
20121

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Attempts to collect debt not owed36233.3%
Written notification about debt18717.2%
Incorrect information on your report13012%
False statements or representation12311.3%
Took or threatened to take negative or legal action948.7%
Problem with a company's investigation into an existing problem575.2%
Improper use of your report555.1%
Communication tactics312.9%
Electronic communications151.4%
Threatened to contact someone or share information improperly80.7%
Dealing with your lender or servicer60.6%
Confusing or missing disclosures30.3%
Managing an account20.2%
Problem with fraud alerts or security freezes20.2%
Struggling to repay your loan20.2%
Charged upfront or unexpected fees10.1%
Closing an account10.1%
Getting a loan10.1%
Opening an account10.1%
Other transaction problem10.1%
Problem caused by your funds being low10.1%
Problem with customer service10.1%
Struggling to pay your loan10.1%
Unauthorized withdrawals or charges10.1%

How the company responded

Company responseComplaintsShare
Closed with explanation74868.9%
Closed with non-monetary relief33130.5%
In progress50.5%
Closed with monetary relief20.2%

States

StateComplaintsShare
Florida32529.9%
New York1029.4%
Texas867.9%
California857.8%
Georgia504.6%
Pennsylvania393.6%
Alabama322.9%
South Carolina302.8%
North Carolina272.5%
Ohio242.2%
Illinois222%
Connecticut191.7%
Michigan191.7%
Nevada181.7%
Missouri171.6%
New Jersey171.6%
Virginia161.5%
Indiana131.2%
Tennessee131.2%
Wisconsin131.2%
Colorado100.9%
Kentucky100.9%
Louisiana100.9%
Maryland100.9%
New Mexico100.9%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 1, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 30, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 28, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 28, 2026Debt collectionAttempts to collect debt not owedIn progressconsumerfinance.gov
October 26, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 26, 2026Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
October 24, 2026Debt collectionAttempts to collect debt not owedIn progressconsumerfinance.gov
October 23, 2026Debt collectionWritten notification about debtIn progressconsumerfinance.gov
October 23, 2026Debt collectionWritten notification about debtClosed with non-monetary reliefconsumerfinance.gov
October 23, 2026Debt collectionWritten notification about debtClosed with non-monetary reliefconsumerfinance.gov
October 21, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 20, 2026Debt collectionAttempts to collect debt not owedClosed with non-monetary reliefconsumerfinance.gov
October 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 15, 2026Debt collectionAttempts to collect debt not owedClosed with non-monetary reliefconsumerfinance.gov
October 14, 2026Debt collectionAttempts to collect debt not owedClosed with non-monetary reliefconsumerfinance.gov
October 14, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
October 13, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 13, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 12, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 12, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 11, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 10, 2026Debt collectionAttempts to collect debt not owedClosed with non-monetary reliefconsumerfinance.gov
October 8, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 8, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 8, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 6, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 5, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 4, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 2, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 30, 2026Debt collectionElectronic communicationsClosed with non-monetary reliefconsumerfinance.gov
September 30, 2026Debt collectionFalse statements or representationClosed with non-monetary reliefconsumerfinance.gov
September 29, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 28, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 28, 2026Debt collectionWritten notification about debtClosed with non-monetary reliefconsumerfinance.gov
September 28, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 23, 2026Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
September 22, 2026Debt collectionAttempts to collect debt not owedClosed with non-monetary reliefconsumerfinance.gov
September 22, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 21, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 21, 2026Debt collectionAttempts to collect debt not owedClosed with non-monetary reliefconsumerfinance.gov
September 20, 2026Debt collectionAttempts to collect debt not owedClosed with non-monetary reliefconsumerfinance.gov
September 16, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 16, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 16, 2026Debt collectionWritten notification about debtClosed with non-monetary reliefconsumerfinance.gov
September 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 14, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 13, 2026Debt collectionWritten notification about debtClosed with non-monetary reliefconsumerfinance.gov
September 11, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 11, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 11, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with non-monetary reliefconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.