Data / Consumer complaints / Continental Services Group, Inc. d/b/a ConServe
Continental Services Group, Inc. d/b/a ConServe: 1,086 CFPB consumer complaints in the last 3 years
Continental Services Group, Inc. d/b/a ConServe drew 1,086 consumer complaints in the CFPB database in the three years to November 6, 2026, and 1,945 since 2012. The largest group, 820, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 362. The company responded on time to 100.0% of the complaints, and 30.7% closed with monetary or other relief.
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- 1,086Complaints, last 3 years
- 1,945Complaints, all years
- 100.0%Responded on time
- 30.7%Closed with relief
- 7Products
- Nov 1, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 449 |
| 2025 | 394 |
| 2024 | 232 |
| 2023 | 89 |
| 2022 | 86 |
| 2021 | 95 |
| 2020 | 59 |
| 2019 | 78 |
| 2018 | 99 |
| 2017 | 122 |
| 2016 | 67 |
| 2015 | 65 |
| 2014 | 87 |
| 2013 | 22 |
| 2012 | 1 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Debt collection | 820 | 75.5% |
| Credit reporting or other personal consumer reports | 239 | 22% |
| Student loan | 14 | 1.3% |
| Debt or credit management | 6 | 0.6% |
| Checking or savings account | 5 | 0.5% |
| Money transfer, virtual currency, or money service | 1 | 0.1% |
| Payday loan, title loan, personal loan, or advance loan | 1 | 0.1% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Attempts to collect debt not owed | 362 | 33.3% |
| Written notification about debt | 187 | 17.2% |
| Incorrect information on your report | 130 | 12% |
| False statements or representation | 123 | 11.3% |
| Took or threatened to take negative or legal action | 94 | 8.7% |
| Problem with a company's investigation into an existing problem | 57 | 5.2% |
| Improper use of your report | 55 | 5.1% |
| Communication tactics | 31 | 2.9% |
| Electronic communications | 15 | 1.4% |
| Threatened to contact someone or share information improperly | 8 | 0.7% |
| Dealing with your lender or servicer | 6 | 0.6% |
| Confusing or missing disclosures | 3 | 0.3% |
| Managing an account | 2 | 0.2% |
| Problem with fraud alerts or security freezes | 2 | 0.2% |
| Struggling to repay your loan | 2 | 0.2% |
| Charged upfront or unexpected fees | 1 | 0.1% |
| Closing an account | 1 | 0.1% |
| Getting a loan | 1 | 0.1% |
| Opening an account | 1 | 0.1% |
| Other transaction problem | 1 | 0.1% |
| Problem caused by your funds being low | 1 | 0.1% |
| Problem with customer service | 1 | 0.1% |
| Struggling to pay your loan | 1 | 0.1% |
| Unauthorized withdrawals or charges | 1 | 0.1% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 748 | 68.9% |
| Closed with non-monetary relief | 331 | 30.5% |
| In progress | 5 | 0.5% |
| Closed with monetary relief | 2 | 0.2% |
States
| State | Complaints | Share |
|---|---|---|
| Florida | 325 | 29.9% |
| New York | 102 | 9.4% |
| Texas | 86 | 7.9% |
| California | 85 | 7.8% |
| Georgia | 50 | 4.6% |
| Pennsylvania | 39 | 3.6% |
| Alabama | 32 | 2.9% |
| South Carolina | 30 | 2.8% |
| North Carolina | 27 | 2.5% |
| Ohio | 24 | 2.2% |
| Illinois | 22 | 2% |
| Connecticut | 19 | 1.7% |
| Michigan | 19 | 1.7% |
| Nevada | 18 | 1.7% |
| Missouri | 17 | 1.6% |
| New Jersey | 17 | 1.6% |
| Virginia | 16 | 1.5% |
| Indiana | 13 | 1.2% |
| Tennessee | 13 | 1.2% |
| Wisconsin | 13 | 1.2% |
| Colorado | 10 | 0.9% |
| Kentucky | 10 | 0.9% |
| Louisiana | 10 | 0.9% |
| Maryland | 10 | 0.9% |
| New Mexico | 10 | 0.9% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| November 1, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 30, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 28, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| October 28, 2026 | Debt collection | Attempts to collect debt not owed | In progress | consumerfinance.gov |
| October 26, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 26, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | In progress | consumerfinance.gov |
| October 24, 2026 | Debt collection | Attempts to collect debt not owed | In progress | consumerfinance.gov |
| October 23, 2026 | Debt collection | Written notification about debt | In progress | consumerfinance.gov |
| October 23, 2026 | Debt collection | Written notification about debt | Closed with non-monetary relief | consumerfinance.gov |
| October 23, 2026 | Debt collection | Written notification about debt | Closed with non-monetary relief | consumerfinance.gov |
| October 21, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| October 16, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| October 14, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| October 14, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| October 13, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 11, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| October 10, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| October 8, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 6, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 5, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 4, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 2, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| September 30, 2026 | Debt collection | Electronic communications | Closed with non-monetary relief | consumerfinance.gov |
| September 30, 2026 | Debt collection | False statements or representation | Closed with non-monetary relief | consumerfinance.gov |
| September 29, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Debt collection | Written notification about debt | Closed with non-monetary relief | consumerfinance.gov |
| September 28, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Student loan | Struggling to repay your loan | Closed with explanation | consumerfinance.gov |
| September 22, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| September 22, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 21, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 21, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| September 20, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| September 16, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 16, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 16, 2026 | Debt collection | Written notification about debt | Closed with non-monetary relief | consumerfinance.gov |
| September 16, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 14, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 13, 2026 | Debt collection | Written notification about debt | Closed with non-monetary relief | consumerfinance.gov |
| September 11, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 11, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| September 11, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with non-monetary relief | consumerfinance.gov |
Also on SpecStream
- Every company with Debt collection complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Student loan complaints
- Every company with Debt or credit management complaints
- Consumer complaints in Florida
- Consumer complaints in New York
- Consumer complaints in Texas
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.