Data / Consumer complaints / Cherry Technologies Inc.
Cherry Technologies Inc.: 681 CFPB consumer complaints in the last 3 years
Cherry Technologies Inc. drew 681 consumer complaints in the CFPB database in the three years to November 6, 2026, and 689 since 2023. The largest group, 236, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 170. The company responded on time to 91.6% of the complaints, and 2.2% closed with monetary or other relief. The CFPB records the company as CHERRY TECHNOLOGIES INC..
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- 681Complaints, last 3 years
- 689Complaints, all years
- 91.6%Responded on time
- 2.2%Closed with relief
- 7Products
- Oct 30, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 388 |
| 2025 | 221 |
| 2024 | 69 |
| 2023 | 11 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Credit reporting or other personal consumer reports | 236 | 34.7% |
| Payday loan, title loan, personal loan, or advance loan | 212 | 31.1% |
| Debt collection | 197 | 28.9% |
| Credit card | 25 | 3.7% |
| Debt or credit management | 7 | 1% |
| Checking or savings account | 2 | 0.3% |
| Money transfer, virtual currency, or money service | 2 | 0.3% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 170 | 25% |
| Attempts to collect debt not owed | 74 | 10.9% |
| Problem with a company's investigation into an existing problem | 61 | 9% |
| Problem when making payments | 59 | 8.7% |
| Took or threatened to take negative or legal action | 53 | 7.8% |
| Charged fees or interest you didn't expect | 39 | 5.7% |
| Problem with additional add-on products or services | 36 | 5.3% |
| Improper use of your report | 35 | 5.1% |
| False statements or representation | 34 | 5% |
| Getting the loan | 21 | 3.1% |
| Communication tactics | 17 | 2.5% |
| Problem with a purchase shown on your statement | 13 | 1.9% |
| Struggling to pay your loan | 12 | 1.8% |
| Problem with the payoff process at the end of the loan | 11 | 1.6% |
| Written notification about debt | 11 | 1.6% |
| Electronic communications | 7 | 1% |
| Didn't provide services promised | 5 | 0.7% |
| Credit monitoring or identity theft protection services | 3 | 0.4% |
| Advertising and marketing, including promotional offers | 2 | 0.3% |
| Closing your account | 2 | 0.3% |
| Getting a line of credit | 2 | 0.3% |
| Problem with a company's investigation into an existing issue | 2 | 0.3% |
| Problem with a lender or other company charging your account | 2 | 0.3% |
| Confusing or misleading advertising or marketing | 1 | 0.1% |
| Confusing or missing disclosures | 1 | 0.1% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 665 | 97.7% |
| Closed with monetary relief | 14 | 2.1% |
| Closed with non-monetary relief | 1 | 0.1% |
| In progress | 1 | 0.1% |
States
| State | Complaints | Share |
|---|---|---|
| Florida | 147 | 21.6% |
| Texas | 97 | 14.2% |
| California | 83 | 12.2% |
| New York | 51 | 7.5% |
| Georgia | 45 | 6.6% |
| Illinois | 23 | 3.4% |
| Arizona | 19 | 2.8% |
| New Jersey | 19 | 2.8% |
| Massachusetts | 18 | 2.6% |
| North Carolina | 17 | 2.5% |
| Pennsylvania | 14 | 2.1% |
| Virginia | 13 | 1.9% |
| Louisiana | 10 | 1.5% |
| Maryland | 10 | 1.5% |
| Michigan | 10 | 1.5% |
| Nevada | 10 | 1.5% |
| Washington | 10 | 1.5% |
| Ohio | 9 | 1.3% |
| Colorado | 7 | 1% |
| Tennessee | 7 | 1% |
| Kentucky | 6 | 0.9% |
| Connecticut | 5 | 0.7% |
| South Carolina | 5 | 0.7% |
| Hawaii | 4 | 0.6% |
| Minnesota | 4 | 0.6% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 30, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 25, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 24, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 24, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 23, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| October 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| October 17, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| October 9, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 9, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| October 6, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 5, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| October 4, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 4, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 2, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 1, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 1, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 30, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 29, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 25, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 22, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| September 22, 2026 | Debt collection | Electronic communications | Closed with explanation | consumerfinance.gov |
| September 22, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 21, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
Also on SpecStream
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Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.