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Data / Consumer complaints / Bci Financial Group, Inc.

Bci Financial Group, Inc.: 30 CFPB complaints, last 3 years

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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.

Bci Financial Group, Inc. drew 30 consumer complaints in the CFPB database in the three years to November 9, 2026, and 73 since 2019. The largest group, 15, was about checking or savings account, and the most common issue was “Managing an account” with 10. The company responded on time to 100.0% of the complaints, and 13.3% closed with monetary or other relief. The CFPB records the company as BCI FINANCIAL GROUP, INC..

The request: Watch Bci Financial Group, Inc.: each new CFPB complaint by product and issue, with the date and the company response.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 30Complaints, last 3 years
  • 73Complaints, all years
  • 100.0%Responded on time
  • 13.3%Closed with relief
  • 5Products
  • Sep 25, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 98
202511
20249
202311
202210
202110
20207
20197

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Managing an account1033.3%
Fraud or scam310%
Incorrect information on your report310%
Opening an account310%
Struggling to pay mortgage310%
Trouble during payment process26.7%
Applying for a mortgage or refinancing an existing mortgage13.3%
Closing an account13.3%
Getting a line of credit13.3%
Other transaction problem13.3%
Problem with a lender or other company charging your account13.3%
Unauthorized transactions or other transaction problem13.3%

How the company responded

Company responseComplaintsShare
Closed with explanation2686.7%
Closed with monetary relief413.3%

States

StateComplaintsShare
Florida2066.7%
Massachusetts26.7%
New York26.7%
Arizona13.3%
California13.3%
New Jersey13.3%
South Carolina13.3%
Texas13.3%
Washington13.3%

Latest 30 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 25, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 15, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 17, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 14, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
May 26, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with monetary reliefconsumerfinance.gov
April 2, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
January 22, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 7, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
December 23, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
December 23, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
December 22, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
October 12, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 12, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
September 26, 2025Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
July 21, 2025Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
April 8, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 25, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
February 13, 2025Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
February 6, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
December 10, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 24, 2024Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov
October 7, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 18, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 1, 2024Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
February 27, 2024Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
February 27, 2024Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
January 31, 2024Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
January 23, 2024MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
December 7, 2023Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
December 7, 2023Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.

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