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Data / Consumer complaints / Bank of America, National Association / Vehicle loan or lease

Bank of America, National Association: 671 CFPB complaints about vehicle loan or lease, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Bank of America, National Association drew 671 consumer complaints about vehicle loan or lease in the CFPB database in the three years to November 6, 2026, 1.2% of its 56,438 complaints in that time. The most common issue was “Managing the loan or lease”. The company responded on time to 99.9% of them, and 16.5% closed with monetary or other relief.

The request: Watch Bank of America, National Association: each new CFPB complaint about vehicle loan or lease by issue, with the date and the company response. $10 of work on sign-up, no card.

Watch this company's complaintsGet every company for this productGet vehicle loan or lease in California

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 671Complaints, last 3 years
  • 1.2%Share of the company's complaints
  • 99.9%Responded on time
  • 16.5%Closed with relief
  • Oct 27, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 202626739.8%
12 months to Nov 6, 202519829.5%
12 months to Nov 6, 202420630.7%

Issues

IssueComplaintsShare
Managing the loan or lease19128.5%
Getting a loan or lease15122.5%
Repossession12218.2%
Problems at the end of the loan or lease10014.9%
Incorrect information on your report456.7%
Problem with a company's investigation into an existing problem263.9%
Struggling to pay your loan213.1%
Improper use of your report111.6%
Credit monitoring or identity theft protection services30.4%
Problem with fraud alerts or security freezes10.1%

How the company responded

Company responseComplaintsShare
Closed with explanation53279.3%
Closed with non-monetary relief578.5%
Closed with monetary relief548%
In progress284.2%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California10615.8%
Florida6910.3%
Texas497.3%
New York416.1%
Georgia375.5%
Pennsylvania334.9%
Illinois314.6%
New Jersey263.9%
Michigan243.6%
North Carolina223.3%
Ohio182.7%
Tennessee182.7%
Arizona162.4%
Maryland162.4%
Massachusetts131.9%
Louisiana121.8%
Virginia121.8%
South Carolina111.6%
Colorado101.5%
Washington101.5%
Connecticut81.2%
Indiana81.2%
Nevada81.2%
Wisconsin81.2%
Missouri71%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 27, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
October 27, 2026Vehicle loan or leaseManaging the loan or leaseIn progressconsumerfinance.gov
October 27, 2026Vehicle loan or leaseStruggling to pay your loanIn progressconsumerfinance.gov
October 23, 2026Vehicle loan or leaseProblems at the end of the loan or leaseIn progressconsumerfinance.gov
October 23, 2026Vehicle loan or leaseProblems at the end of the loan or leaseIn progressconsumerfinance.gov
October 23, 2026Vehicle loan or leaseStruggling to pay your loanIn progressconsumerfinance.gov
October 22, 2026Vehicle loan or leaseProblems at the end of the loan or leaseIn progressconsumerfinance.gov
October 22, 2026Vehicle loan or leaseProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
October 21, 2026Vehicle loan or leaseRepossessionIn progressconsumerfinance.gov
October 19, 2026Vehicle loan or leaseRepossessionIn progressconsumerfinance.gov
October 19, 2026Vehicle loan or leaseIncorrect information on your reportIn progressconsumerfinance.gov
October 19, 2026Vehicle loan or leaseRepossessionClosed with monetary reliefconsumerfinance.gov
October 16, 2026Vehicle loan or leaseManaging the loan or leaseIn progressconsumerfinance.gov
October 15, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
October 15, 2026Vehicle loan or leaseRepossessionIn progressconsumerfinance.gov
October 15, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
October 14, 2026Vehicle loan or leaseManaging the loan or leaseIn progressconsumerfinance.gov
October 14, 2026Vehicle loan or leaseRepossessionIn progressconsumerfinance.gov
October 11, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
October 10, 2026Vehicle loan or leaseGetting a loan or leaseIn progressconsumerfinance.gov
October 10, 2026Vehicle loan or leaseIncorrect information on your reportIn progressconsumerfinance.gov
October 9, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
October 9, 2026Vehicle loan or leaseRepossessionIn progressconsumerfinance.gov
October 8, 2026Vehicle loan or leaseRepossessionIn progressconsumerfinance.gov
October 8, 2026Vehicle loan or leaseStruggling to pay your loanIn progressconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.