Data / Consumer complaints / Ascension Point Recovery Services, LLC / Debt collection
Ascension Point Recovery Services, LLC: 36 CFPB complaints about debt collection, last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Ascension Point Recovery Services, LLC drew 36 consumer complaints about debt collection in the CFPB database in the three years to November 6, 2026, 92.3% of its 39 complaints in that time. The most common issue was “Attempts to collect debt not owed”. The company responded on time to 100.0% of them, and 94.4% closed with monetary or other relief.
The request: Watch Ascension Point Recovery Services, LLC: each new CFPB complaint about debt collection by issue, with the date and the company response. $10 of work on sign-up, no card.
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- 36Complaints, last 3 years
- 92.3%Share of the company's complaints
- 100.0%Responded on time
- 94.4%Closed with relief
- Oct 2, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 21 | 58.3% |
| 12 months to Nov 6, 2025 | 9 | 25% |
| 12 months to Nov 6, 2024 | 6 | 16.7% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Attempts to collect debt not owed | 24 | 66.7% |
| Communication tactics | 4 | 11.1% |
| False statements or representation | 3 | 8.3% |
| Written notification about debt | 3 | 8.3% |
| Took or threatened to take negative or legal action | 2 | 5.6% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with non-monetary relief | 34 | 94.4% |
| Closed with explanation | 2 | 5.6% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| California | 3 | 8.3% |
| Ohio | 3 | 8.3% |
| Texas | 3 | 8.3% |
| Washington | 3 | 8.3% |
| Florida | 2 | 5.6% |
| Iowa | 2 | 5.6% |
| Illinois | 2 | 5.6% |
| Mississippi | 2 | 5.6% |
| Alabama | 1 | 2.8% |
| Colorado | 1 | 2.8% |
| District of Columbia | 1 | 2.8% |
| Kentucky | 1 | 2.8% |
| Michigan | 1 | 2.8% |
| Minnesota | 1 | 2.8% |
| New Jersey | 1 | 2.8% |
| New Mexico | 1 | 2.8% |
| Oregon | 1 | 2.8% |
| South Carolina | 1 | 2.8% |
| Utah | 1 | 2.8% |
| Virginia | 1 | 2.8% |
| Vermont | 1 | 2.8% |
| Wisconsin | 1 | 2.8% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 2, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| September 28, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| September 17, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| August 30, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| August 29, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with non-monetary relief | consumerfinance.gov |
| August 29, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| August 19, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| August 17, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| July 3, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| June 4, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| June 1, 2026 | Debt collection | Written notification about debt | Closed with non-monetary relief | consumerfinance.gov |
| May 28, 2026 | Debt collection | Communication tactics | Closed with non-monetary relief | consumerfinance.gov |
| May 4, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| March 5, 2026 | Debt collection | False statements or representation | Closed with non-monetary relief | consumerfinance.gov |
| February 27, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| February 18, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with non-monetary relief | consumerfinance.gov |
| January 27, 2026 | Debt collection | Communication tactics | Closed with non-monetary relief | consumerfinance.gov |
| December 20, 2025 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| December 15, 2025 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| November 19, 2025 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| November 7, 2025 | Debt collection | Communication tactics | Closed with non-monetary relief | consumerfinance.gov |
| October 7, 2025 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| September 19, 2025 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| August 18, 2025 | Debt collection | Written notification about debt | Closed with non-monetary relief | consumerfinance.gov |
| August 8, 2025 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
Also on SpecStream
- All Ascension Point Recovery Services, LLC complaints
- Every company with Debt collection complaints
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.