Data / Consumer complaints / Ascension Point Recovery Services, LLC
Ascension Point Recovery Services, LLC: 39 CFPB consumer complaints in the last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Ascension Point Recovery Services, LLC drew 39 consumer complaints in the CFPB database in the three years to November 6, 2026, and 178 since 2013. The largest group, 36, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 24. The company responded on time to 100.0% of the complaints, and 94.9% closed with monetary or other relief.
The request: Watch Ascension Point Recovery Services, LLC: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.
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- 39Complaints, last 3 years
- 178Complaints, all years
- 100.0%Responded on time
- 94.9%Closed with relief
- 2Products
- Oct 2, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 18 |
| 2025 | 12 |
| 2024 | 6 |
| 2023 | 17 |
| 2022 | 9 |
| 2021 | 6 |
| 2020 | 9 |
| 2019 | 16 |
| 2018 | 20 |
| 2017 | 15 |
| 2016 | 13 |
| 2015 | 15 |
| 2014 | 17 |
| 2013 | 5 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Debt collection | 36 | 92.3% |
| Credit card | 3 | 7.7% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Attempts to collect debt not owed | 24 | 61.5% |
| Communication tactics | 4 | 10.3% |
| False statements or representation | 3 | 7.7% |
| Written notification about debt | 3 | 7.7% |
| Took or threatened to take negative or legal action | 2 | 5.1% |
| Credit monitoring or identity theft protection services | 1 | 2.6% |
| Fees or interest | 1 | 2.6% |
| Other features, terms, or problems | 1 | 2.6% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with non-monetary relief | 37 | 94.9% |
| Closed with explanation | 2 | 5.1% |
States
| State | Complaints | Share |
|---|---|---|
| California | 4 | 10.3% |
| Ohio | 3 | 7.7% |
| Texas | 3 | 7.7% |
| Washington | 3 | 7.7% |
| Florida | 2 | 5.1% |
| Iowa | 2 | 5.1% |
| Illinois | 2 | 5.1% |
| Mississippi | 2 | 5.1% |
| Alabama | 1 | 2.6% |
| Colorado | 1 | 2.6% |
| District of Columbia | 1 | 2.6% |
| Kentucky | 1 | 2.6% |
| Michigan | 1 | 2.6% |
| Minnesota | 1 | 2.6% |
| North Carolina | 1 | 2.6% |
| New Jersey | 1 | 2.6% |
| New Mexico | 1 | 2.6% |
| New York | 1 | 2.6% |
| Oregon | 1 | 2.6% |
| South Carolina | 1 | 2.6% |
| Utah | 1 | 2.6% |
| Virginia | 1 | 2.6% |
| Vermont | 1 | 2.6% |
| Wisconsin | 1 | 2.6% |
Latest 39 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 2, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| September 28, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| September 17, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| August 30, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| August 29, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with non-monetary relief | consumerfinance.gov |
| August 29, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| August 19, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| August 17, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| July 3, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| June 4, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| June 1, 2026 | Debt collection | Written notification about debt | Closed with non-monetary relief | consumerfinance.gov |
| May 28, 2026 | Debt collection | Communication tactics | Closed with non-monetary relief | consumerfinance.gov |
| May 26, 2026 | Credit card | Other features, terms, or problems | Closed with non-monetary relief | consumerfinance.gov |
| May 4, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| March 5, 2026 | Debt collection | False statements or representation | Closed with non-monetary relief | consumerfinance.gov |
| February 27, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| February 18, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with non-monetary relief | consumerfinance.gov |
| January 27, 2026 | Debt collection | Communication tactics | Closed with non-monetary relief | consumerfinance.gov |
| December 20, 2025 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| December 15, 2025 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| November 19, 2025 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| November 7, 2025 | Debt collection | Communication tactics | Closed with non-monetary relief | consumerfinance.gov |
| October 7, 2025 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| September 19, 2025 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| August 18, 2025 | Debt collection | Written notification about debt | Closed with non-monetary relief | consumerfinance.gov |
| August 8, 2025 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| July 29, 2025 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| April 17, 2025 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| April 15, 2025 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| February 12, 2025 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| December 31, 2024 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| May 25, 2024 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| May 8, 2024 | Debt collection | False statements or representation | Closed with non-monetary relief | consumerfinance.gov |
| April 19, 2024 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| March 24, 2024 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| February 29, 2024 | Credit card | Credit monitoring or identity theft protection services | Closed with non-monetary relief | consumerfinance.gov |
| December 13, 2023 | Debt collection | False statements or representation | Closed with non-monetary relief | consumerfinance.gov |
| November 28, 2023 | Credit card | Fees or interest | Closed with non-monetary relief | consumerfinance.gov |
| November 16, 2023 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
Also on SpecStream
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Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.