Data / Consumer complaints / ACS Education Services
ACS Education Services: 34 CFPB complaints, last 3 years
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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.
ACS Education Services drew 34 consumer complaints in the CFPB database in the three years to November 9, 2026, and 1,385 since 2012. The largest group, 19, was about student loan, and the most common issue was “Dealing with your lender or servicer” with 14. The company responded on time to 91.2% of the complaints, and 0.0% closed with monetary or other relief.
The request: Watch ACS Education Services: each new CFPB complaint by product and issue, with the date and the company response. $10 of credit on sign-up, no card.
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
- 34Complaints, last 3 years
- 1,385Complaints, all years
- 91.2%Responded on time
- 0.0%Closed with relief
- 3Products
- Sep 29, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 9 | 5 |
| 2025 | 11 |
| 2024 | 13 |
| 2023 | 22 |
| 2022 | 39 |
| 2021 | 32 |
| 2020 | 39 |
| 2019 | 101 |
| 2018 | 133 |
| 2017 | 276 |
| 2016 | 301 |
| 2015 | 93 |
| 2014 | 125 |
| 2013 | 89 |
| 2012 | 106 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Student loan | 19 | 55.9% |
| Credit reporting or other personal consumer reports | 11 | 32.4% |
| Debt collection | 4 | 11.8% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Dealing with your lender or servicer | 14 | 41.2% |
| Incorrect information on your report | 9 | 26.5% |
| Attempts to collect debt not owed | 4 | 11.8% |
| Struggling to repay your loan | 4 | 11.8% |
| Improper use of your report | 1 | 2.9% |
| Issue where my lender is my school | 1 | 2.9% |
| Problem with a company's investigation into an existing problem | 1 | 2.9% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 34 | 100% |
States
| State | Complaints | Share |
|---|---|---|
| Florida | 4 | 11.8% |
| Georgia | 4 | 11.8% |
| New York | 4 | 11.8% |
| California | 3 | 8.8% |
| New Jersey | 3 | 8.8% |
| Texas | 3 | 8.8% |
| Virginia | 3 | 8.8% |
| Washington | 2 | 5.9% |
| Arkansas | 1 | 2.9% |
| Colorado | 1 | 2.9% |
| Illinois | 1 | 2.9% |
| Kansas | 1 | 2.9% |
| Massachusetts | 1 | 2.9% |
| Maryland | 1 | 2.9% |
| Montana | 1 | 2.9% |
| Ohio | 1 | 2.9% |
Latest 34 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| September 29, 2026 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| September 8, 2026 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| September 1, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 22, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| April 30, 2026 | Student loan | Struggling to repay your loan | Closed with explanation | consumerfinance.gov |
| November 23, 2025 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| October 20, 2025 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| October 4, 2025 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| September 12, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 16, 2025 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| May 30, 2025 | Student loan | Struggling to repay your loan | Closed with explanation | consumerfinance.gov |
| May 26, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| February 17, 2025 | Student loan | Struggling to repay your loan | Closed with explanation | consumerfinance.gov |
| February 11, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 22, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| January 21, 2025 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| December 28, 2024 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| December 26, 2024 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| December 15, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 16, 2024 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| September 19, 2024 | Student loan | Issue where my lender is my school | Closed with explanation | consumerfinance.gov |
| May 11, 2024 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| April 28, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 24, 2024 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 8, 2024 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 5, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 4, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 30, 2024 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| January 19, 2024 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| December 12, 2023 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| November 29, 2023 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 26, 2023 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 21, 2023 | Student loan | Struggling to repay your loan | Closed with explanation | consumerfinance.gov |
| November 18, 2023 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Student loan complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Debt collection complaints
- Consumer complaints in New York
- Consumer complaints in Florida
- Consumer complaints in Georgia
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.