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Data / Consumer complaints / ACS Education Services

ACS Education Services: 34 CFPB complaints, last 3 years

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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.

ACS Education Services drew 34 consumer complaints in the CFPB database in the three years to November 9, 2026, and 1,385 since 2012. The largest group, 19, was about student loan, and the most common issue was “Dealing with your lender or servicer” with 14. The company responded on time to 91.2% of the complaints, and 0.0% closed with monetary or other relief.

The request: Watch ACS Education Services: each new CFPB complaint by product and issue, with the date and the company response. $10 of credit on sign-up, no card.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 34Complaints, last 3 years
  • 1,385Complaints, all years
  • 91.2%Responded on time
  • 0.0%Closed with relief
  • 3Products
  • Sep 29, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 95
202511
202413
202322
202239
202132
202039
2019101
2018133
2017276
2016301
201593
2014125
201389
2012106

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Dealing with your lender or servicer1441.2%
Incorrect information on your report926.5%
Attempts to collect debt not owed411.8%
Struggling to repay your loan411.8%
Improper use of your report12.9%
Issue where my lender is my school12.9%
Problem with a company's investigation into an existing problem12.9%

How the company responded

Company responseComplaintsShare
Closed with explanation34100%

States

StateComplaintsShare
Florida411.8%
Georgia411.8%
New York411.8%
California38.8%
New Jersey38.8%
Texas38.8%
Virginia38.8%
Washington25.9%
Arkansas12.9%
Colorado12.9%
Illinois12.9%
Kansas12.9%
Massachusetts12.9%
Maryland12.9%
Montana12.9%
Ohio12.9%

Latest 34 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 29, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
September 8, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
September 1, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 22, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 30, 2026Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
November 23, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 20, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 4, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
September 12, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 16, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
May 30, 2025Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
May 26, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 17, 2025Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
February 11, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 22, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
January 21, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
December 28, 2024Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
December 26, 2024Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
December 15, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 16, 2024Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
September 19, 2024Student loanIssue where my lender is my schoolClosed with explanationconsumerfinance.gov
May 11, 2024Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
April 28, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 24, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 8, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 5, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 4, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 30, 2024Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
January 19, 2024Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
December 12, 2023Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
November 29, 2023Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 26, 2023Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 21, 2023Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
November 18, 2023Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.