Data / Consumer complaints / ACI Worldwide, Corp.
ACI Worldwide, Corp.: 16 CFPB complaints, last 3 years
The full list. Companies with consumer complaints to the CFPB: 5,399 rows, $133.99. Pay by card with no account. Prices exclude VAT. CSV and Excel files with the columns this page does not show (company, company as the CFPB records it, complaints, last 3 years, complaints, last 12 months, complaints, 12 months before, complaints, 12 months before that and 8 more), which open on your screen as soon as the payment clears and come by email. For agents and scripts: every list with its row count and price is at https://specstream.ai/data/lists.json.
Updated November 10, 2026. Source: CFPB Consumer Complaint Database.
ACI Worldwide, Corp. drew 16 consumer complaints in the CFPB database in the three years to November 9, 2026, and 48 since 2016. The largest group, 7, was about money transfer, virtual currency, or money service, and the most common issue was “False statements or representation” with 3. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.
The request: Watch ACI Worldwide, Corp.: each new CFPB complaint by product and issue, with the date and the company response. $10 of credit on sign-up, no card.
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
- 16Complaints, last 3 years
- 48Complaints, all years
- 100.0%Responded on time
- 0.0%Closed with relief
- 6Products
- Sep 5, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 9 | 5 |
| 2025 | 5 |
| 2024 | 4 |
| 2023 | 6 |
| 2022 | 5 |
| 2021 | 7 |
| 2020 | 4 |
| 2019 | 3 |
| 2018 | 5 |
| 2017 | 3 |
| 2016 | 1 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Money transfer, virtual currency, or money service | 7 | 43.8% |
| Debt collection | 4 | 25% |
| Credit reporting or other personal consumer reports | 2 | 12.5% |
| Checking or savings account | 1 | 6.2% |
| Credit card | 1 | 6.2% |
| Vehicle loan or lease | 1 | 6.2% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| False statements or representation | 3 | 18.8% |
| Other transaction problem | 2 | 12.5% |
| Unauthorized transactions or other transaction problem | 2 | 12.5% |
| Attempts to collect debt not owed | 1 | 6.2% |
| Fraud or scam | 1 | 6.2% |
| Incorrect information on your report | 1 | 6.2% |
| Managing an account | 1 | 6.2% |
| Managing the loan or lease | 1 | 6.2% |
| Other service problem | 1 | 6.2% |
| Problem with a company's investigation into an existing problem | 1 | 6.2% |
| Problem with a purchase shown on your statement | 1 | 6.2% |
| Unexpected or other fees | 1 | 6.2% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 16 | 100% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 3 | 18.8% |
| Illinois | 2 | 12.5% |
| Arizona | 1 | 6.2% |
| California | 1 | 6.2% |
| Florida | 1 | 6.2% |
| Massachusetts | 1 | 6.2% |
| Michigan | 1 | 6.2% |
| Mississippi | 1 | 6.2% |
| Ohio | 1 | 6.2% |
| Oklahoma | 1 | 6.2% |
| South Carolina | 1 | 6.2% |
| Virginia | 1 | 6.2% |
Latest 16 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| September 5, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| July 1, 2026 | Money transfer, virtual currency, or money service | Other service problem | Closed with explanation | consumerfinance.gov |
| June 16, 2026 | Money transfer, virtual currency, or money service | Unauthorized transactions or other transaction problem | Closed with explanation | consumerfinance.gov |
| June 11, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| January 16, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| September 25, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| April 15, 2025 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| March 16, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| February 4, 2025 | Money transfer, virtual currency, or money service | Unexpected or other fees | Closed with explanation | consumerfinance.gov |
| January 18, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| December 14, 2024 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| November 17, 2024 | Money transfer, virtual currency, or money service | Unauthorized transactions or other transaction problem | Closed with explanation | consumerfinance.gov |
| March 22, 2024 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| February 27, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| December 28, 2023 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| December 2, 2023 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Money transfer, virtual currency, or money service complaints
- Every company with Debt collection complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Checking or savings account complaints
- Consumer complaints in Texas
- Consumer complaints in Illinois
- Consumer complaints in California
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.