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Data / Consumer complaints / Xoom Corporation

Xoom Corporation: 36 CFPB consumer complaints in the last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Xoom Corporation drew 36 consumer complaints in the CFPB database in the three years to November 6, 2026, and 297 since 2013. The largest group, 35, was about money transfer, virtual currency, or money service, and the most common issue was “Other transaction problem” with 13. The company responded on time to 100.0% of the complaints, and 25.0% closed with monetary or other relief. The CFPB records the company as XOOM CORPORATION.

The request: Watch Xoom Corporation: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.

Watch this company's complaintsGet every money transfer, virtual currency, or money service companyGet money transfer, virtual currency, or money service in Florida

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 36Complaints, last 3 years
  • 297Complaints, all years
  • 100.0%Responded on time
  • 25.0%Closed with relief
  • 2Products
  • Aug 27, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 68
202513
202414
202316
202220
202180
202033
201930
201825
201713
201615
201514
201410
20136

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Money transfer, virtual currency, or money service3597.2%
Credit card12.8%

Issues

IssueComplaintsShare
Other transaction problem1336.1%
Fraud or scam822.2%
Money was not available when promised616.7%
Problem with customer service411.1%
Confusing or missing disclosures12.8%
Incorrect exchange rate12.8%
Problem with a purchase shown on your statement12.8%
Unauthorized transactions or other transaction problem12.8%
Unexpected or other fees12.8%

How the company responded

Company responseComplaintsShare
Closed with explanation2775%
Closed with non-monetary relief513.9%
Closed with monetary relief411.1%

States

StateComplaintsShare
Florida513.9%
Texas513.9%
California38.3%
New Jersey38.3%
Massachusetts25.6%
North Carolina25.6%
New Hampshire25.6%
Colorado12.8%
Connecticut12.8%
Georgia12.8%
Michigan12.8%
Mississippi12.8%
New Mexico12.8%
Ohio12.8%
Pennsylvania12.8%
South Carolina12.8%
Washington12.8%
Wyoming12.8%

Latest 36 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
August 27, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with monetary reliefconsumerfinance.gov
August 2, 2026Credit cardProblem with a purchase shown on your statementClosed with monetary reliefconsumerfinance.gov
July 30, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
June 2, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with non-monetary reliefconsumerfinance.gov
May 27, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with monetary reliefconsumerfinance.gov
April 22, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
March 11, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
January 3, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
September 25, 2025Money transfer, virtual currency, or money serviceOther transaction problemClosed with non-monetary reliefconsumerfinance.gov
September 17, 2025Money transfer, virtual currency, or money serviceIncorrect exchange rateClosed with explanationconsumerfinance.gov
September 12, 2025Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
September 8, 2025Money transfer, virtual currency, or money serviceProblem with customer serviceClosed with explanationconsumerfinance.gov
August 21, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
August 5, 2025Money transfer, virtual currency, or money serviceConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
August 4, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
June 17, 2025Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
May 30, 2025Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
March 26, 2025Money transfer, virtual currency, or money serviceProblem with customer serviceClosed with monetary reliefconsumerfinance.gov
March 15, 2025Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
January 21, 2025Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
January 8, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
October 18, 2024Money transfer, virtual currency, or money serviceProblem with customer serviceClosed with non-monetary reliefconsumerfinance.gov
October 17, 2024Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
October 7, 2024Money transfer, virtual currency, or money serviceProblem with customer serviceClosed with explanationconsumerfinance.gov
October 1, 2024Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
August 16, 2024Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
August 1, 2024Money transfer, virtual currency, or money serviceOther transaction problemClosed with non-monetary reliefconsumerfinance.gov
June 5, 2024Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
April 28, 2024Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
April 24, 2024Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
April 3, 2024Money transfer, virtual currency, or money serviceOther transaction problemClosed with non-monetary reliefconsumerfinance.gov
March 25, 2024Money transfer, virtual currency, or money serviceUnexpected or other feesClosed with explanationconsumerfinance.gov
March 5, 2024Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
February 13, 2024Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
January 10, 2024Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
November 9, 2023Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.