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Data / Consumer complaints / Western Alliance Bancorporation

Western Alliance Bancorporation: 74 CFPB consumer complaints in the last 3 years

Western Alliance Bancorporation drew 74 consumer complaints in the CFPB database in the three years to November 6, 2026, and 118 since 2015. The largest group, 35, was about checking or savings account, and the most common issue was “Managing an account” with 18. The company responded on time to 100.0% of the complaints, and 32.4% closed with monetary or other relief. The CFPB records the company as WESTERN ALLIANCE BANCORPORATION.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every checking or savings account companyGet checking or savings account in California
  • 74Complaints, last 3 years
  • 118Complaints, all years
  • 100.0%Responded on time
  • 32.4%Closed with relief
  • 7Products
  • Oct 24, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 615
202525
202431
202316
20222
20216
20208
20185
20173
20165
20152

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Checking or savings account3547.3%
Mortgage2128.4%
Money transfer, virtual currency, or money service810.8%
Credit reporting or other personal consumer reports68.1%
Debt collection22.7%
Credit card11.4%
Debt or credit management11.4%

Issues

IssueComplaintsShare
Managing an account1824.3%
Trouble during payment process1317.6%
Closing an account79.5%
Problem with a lender or other company charging your account56.8%
Incorrect information on your report45.4%
Opening an account45.4%
Problem with a company's investigation into an existing problem45.4%
Unexpected or other fees45.4%
Closing on a mortgage22.7%
Other transaction problem22.7%
Struggling to pay mortgage22.7%
Took or threatened to take negative or legal action22.7%
Applying for a mortgage or refinancing an existing mortgage11.4%
Didn't provide services promised11.4%
Fraud or scam11.4%
Improper use of your report11.4%
Money was not available when promised11.4%
Problem caused by your funds being low11.4%
Problem when making payments11.4%

How the company responded

Company responseComplaintsShare
Closed with explanation4966.2%
Closed with non-monetary relief1925.7%
Closed with monetary relief56.8%
In progress11.4%

States

StateComplaintsShare
California2128.4%
Florida79.5%
Georgia68.1%
Virginia68.1%
Texas56.8%
New York45.4%
Michigan34.1%
Nevada34.1%
Illinois22.7%
Maryland22.7%
North Carolina22.7%
New Jersey22.7%
Tennessee22.7%
Arizona11.4%
Colorado11.4%
Connecticut11.4%
Hawaii11.4%
Montana11.4%
Ohio11.4%
Pennsylvania11.4%
South Carolina11.4%
Washington11.4%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 24, 2026Checking or savings accountClosing an accountIn progressconsumerfinance.gov
September 19, 2026Checking or savings accountClosing an accountClosed with non-monetary reliefconsumerfinance.gov
September 11, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 19, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 21, 2026Checking or savings accountManaging an accountClosed with non-monetary reliefconsumerfinance.gov
June 8, 2026Checking or savings accountClosing an accountClosed with non-monetary reliefconsumerfinance.gov
May 21, 2026Checking or savings accountClosing an accountClosed with non-monetary reliefconsumerfinance.gov
April 23, 2026Checking or savings accountManaging an accountClosed with non-monetary reliefconsumerfinance.gov
April 7, 2026MortgageTrouble during payment processClosed with monetary reliefconsumerfinance.gov
March 31, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 30, 2026MortgageTrouble during payment processClosed with non-monetary reliefconsumerfinance.gov
February 3, 2026Checking or savings accountClosing an accountClosed with non-monetary reliefconsumerfinance.gov
January 31, 2026Checking or savings accountManaging an accountClosed with non-monetary reliefconsumerfinance.gov
January 16, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
January 12, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
December 24, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
December 23, 2025Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
December 10, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
December 9, 2025Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
December 8, 2025Money transfer, virtual currency, or money serviceUnexpected or other feesClosed with explanationconsumerfinance.gov
December 5, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
November 19, 2025Checking or savings accountProblem caused by your funds being lowClosed with monetary reliefconsumerfinance.gov
November 5, 2025MortgageTrouble during payment processClosed with non-monetary reliefconsumerfinance.gov
November 2, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
September 19, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
July 21, 2025Checking or savings accountManaging an accountClosed with non-monetary reliefconsumerfinance.gov
July 18, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 12, 2025MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 19, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 10, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
April 25, 2025Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
April 7, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
April 4, 2025MortgageProblem with a company's investigation into an existing problemClosed with non-monetary reliefconsumerfinance.gov
March 17, 2025Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
March 17, 2025Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
March 12, 2025Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
March 5, 2025Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
February 2, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 24, 2025Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
January 10, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
December 12, 2024MortgageTrouble during payment processClosed with non-monetary reliefconsumerfinance.gov
December 2, 2024Checking or savings accountManaging an accountClosed with non-monetary reliefconsumerfinance.gov
November 26, 2024Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
October 30, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 17, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 15, 2024Checking or savings accountManaging an accountClosed with non-monetary reliefconsumerfinance.gov
October 11, 2024Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
October 7, 2024Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
August 10, 2024Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
August 8, 2024Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.