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Data / Consumer complaints / Velocity Portfolio Group / Credit card

Velocity Portfolio Group: 30 CFPB complaints about credit card, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Velocity Portfolio Group drew 30 consumer complaints about credit card in the CFPB database in the three years to November 6, 2026, 1.4% of its 2,078 complaints in that time. The most common issue was “Getting a credit card”. The company responded on time to 100.0% of them, and 0.0% closed with monetary or other relief.

The request: Watch Velocity Portfolio Group: each new CFPB complaint about credit card by issue, with the date and the company response. $10 of work on sign-up, no card.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 30Complaints, last 3 years
  • 1.4%Share of the company's complaints
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • Sep 11, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 2026620%
12 months to Nov 6, 20251136.7%
12 months to Nov 6, 20241343.3%

Issues

IssueComplaintsShare
Getting a credit card1240%
Incorrect information on your report620%
Other features, terms, or problems413.3%
Problem with a company's investigation into an existing problem413.3%
Fees or interest26.7%
Closing your account13.3%
Struggling to pay your bill13.3%

How the company responded

Company responseComplaintsShare
Closed with explanation2996.7%
In progress13.3%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Florida516.7%
Georgia413.3%
California26.7%
Illinois26.7%
Indiana26.7%
New Jersey26.7%
New York26.7%
Ohio26.7%
Texas26.7%
Alabama13.3%
Michigan13.3%
Minnesota13.3%
North Carolina13.3%
Nevada13.3%
Oregon13.3%
Wisconsin13.3%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 11, 2026Credit cardGetting a credit cardIn progressconsumerfinance.gov
July 30, 2026Credit cardStruggling to pay your billClosed with explanationconsumerfinance.gov
July 6, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
June 29, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
March 30, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
March 30, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
August 21, 2025Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 12, 2025Credit cardProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
June 16, 2025Credit cardProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
May 26, 2025Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
May 16, 2025Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
April 26, 2025Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
March 31, 2025Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 1, 2025Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 10, 2025Credit cardFees or interestClosed with explanationconsumerfinance.gov
December 16, 2024Credit cardClosing your accountClosed with explanationconsumerfinance.gov
November 26, 2024Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
September 28, 2024Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
September 27, 2024Credit cardProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 26, 2024Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 30, 2024Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
July 29, 2024Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 23, 2024Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
May 29, 2024Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
May 25, 2024Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.