Skip to the page
Get started free

Data / Consumer complaints / Vanderbilt Mortgage & Finance, Inc / Mortgage

Vanderbilt Mortgage & Finance, Inc: 226 CFPB complaints about mortgage, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Vanderbilt Mortgage & Finance, Inc drew 226 consumer complaints about mortgage in the CFPB database in the three years to November 6, 2026, 75.6% of its 299 complaints in that time. The most common issue was “Struggling to pay mortgage”. The company responded on time to 99.6% of them, and 1.3% closed with monetary or other relief.

The request: Watch Vanderbilt Mortgage & Finance, Inc: each new CFPB complaint about mortgage by issue, with the date and the company response. $10 of work on sign-up, no card.

Watch this company's complaintsGet every company for this productGet mortgage in Texas

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 226Complaints, last 3 years
  • 75.6%Share of the company's complaints
  • 99.6%Responded on time
  • 1.3%Closed with relief
  • Nov 1, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20269542%
12 months to Nov 6, 20259542%
12 months to Nov 6, 20243615.9%

Issues

IssueComplaintsShare
Struggling to pay mortgage10847.8%
Trouble during payment process7633.6%
Closing on a mortgage125.3%
Incorrect information on your report125.3%
Applying for a mortgage or refinancing an existing mortgage104.4%
Improper use of your report41.8%
Problem with a company's investigation into an existing problem31.3%
Unable to get your credit report or credit score10.4%

How the company responded

Company responseComplaintsShare
Closed with explanation21595.1%
In progress83.5%
Closed with non-monetary relief20.9%
Closed with monetary relief10.4%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Texas3214.2%
Alabama3013.3%
South Carolina2511.1%
North Carolina2410.6%
Tennessee188%
Georgia125.3%
Louisiana114.9%
Virginia104.4%
Mississippi83.5%
West Virginia83.5%
Florida73.1%
Kentucky62.7%
Arkansas52.2%
New Mexico41.8%
Arizona31.3%
Indiana31.3%
Oklahoma31.3%
California20.9%
Colorado20.9%
Michigan20.9%
Nevada20.9%
Ohio20.9%
Washington20.9%
Connecticut10.4%
Missouri10.4%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 1, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 14, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 13, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 7, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
September 26, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
September 24, 2026MortgageApplying for a mortgage or refinancing an existing mortgageIn progressconsumerfinance.gov
September 21, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 16, 2026MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 12, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
September 9, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
September 9, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 3, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
August 30, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
August 28, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
August 20, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
August 17, 2026MortgageProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
August 17, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 14, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
August 11, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 10, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 8, 2026MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 6, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
August 4, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
July 29, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
July 22, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.