Data / Consumer complaints / United PanAm Financial Corp.
United PanAm Financial Corp.: 1,165 CFPB consumer complaints in the last 3 years
United PanAm Financial Corp. drew 1,165 consumer complaints in the CFPB database in the three years to November 6, 2026, and 1,717 since 2013. The largest group, 586, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 271. The company responded on time to 95.5% of the complaints, and 0.0% closed with monetary or other relief.
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- 1,165Complaints, last 3 years
- 1,717Complaints, all years
- 95.5%Responded on time
- 0.0%Closed with relief
- 8Products
- Nov 1, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 419 |
| 2025 | 484 |
| 2024 | 230 |
| 2023 | 142 |
| 2022 | 99 |
| 2021 | 94 |
| 2020 | 48 |
| 2019 | 35 |
| 2018 | 51 |
| 2017 | 40 |
| 2016 | 29 |
| 2015 | 18 |
| 2014 | 21 |
| 2013 | 7 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Credit reporting or other personal consumer reports | 586 | 50.3% |
| Vehicle loan or lease | 345 | 29.6% |
| Debt collection | 225 | 19.3% |
| Payday loan, title loan, personal loan, or advance loan | 4 | 0.3% |
| Credit card | 2 | 0.2% |
| Checking or savings account | 1 | 0.1% |
| Debt or credit management | 1 | 0.1% |
| Money transfer, virtual currency, or money service | 1 | 0.1% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 271 | 23.3% |
| Improper use of your report | 246 | 21.1% |
| Repossession | 124 | 10.6% |
| Problem with a company's investigation into an existing problem | 104 | 8.9% |
| Managing the loan or lease | 83 | 7.1% |
| Attempts to collect debt not owed | 81 | 7% |
| Took or threatened to take negative or legal action | 64 | 5.5% |
| False statements or representation | 47 | 4% |
| Getting a loan or lease | 46 | 3.9% |
| Problems at the end of the loan or lease | 27 | 2.3% |
| Struggling to pay your loan | 18 | 1.5% |
| Communication tactics | 16 | 1.4% |
| Written notification about debt | 15 | 1.3% |
| Credit monitoring or identity theft protection services | 8 | 0.7% |
| Charged fees or interest you didn't expect | 2 | 0.2% |
| Problem with fraud alerts or security freezes | 2 | 0.2% |
| Threatened to contact someone or share information improperly | 2 | 0.2% |
| Unable to get your credit report or credit score | 2 | 0.2% |
| Fraud or scam | 1 | 0.1% |
| Getting a credit card | 1 | 0.1% |
| Identity theft protection or other monitoring services | 1 | 0.1% |
| Managing an account | 1 | 0.1% |
| Problem with a company's investigation into an existing issue | 1 | 0.1% |
| Problem with customer service | 1 | 0.1% |
| Problem with the payoff process at the end of the loan | 1 | 0.1% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 1,164 | 99.9% |
| In progress | 1 | 0.1% |
States
| State | Complaints | Share |
|---|---|---|
| Florida | 209 | 17.9% |
| Texas | 133 | 11.4% |
| Georgia | 124 | 10.6% |
| California | 74 | 6.4% |
| Pennsylvania | 58 | 5% |
| New Jersey | 51 | 4.4% |
| Alabama | 41 | 3.5% |
| North Carolina | 41 | 3.5% |
| Illinois | 38 | 3.3% |
| Virginia | 37 | 3.2% |
| Maryland | 33 | 2.8% |
| Ohio | 32 | 2.7% |
| South Carolina | 29 | 2.5% |
| New York | 25 | 2.1% |
| Louisiana | 21 | 1.8% |
| Arizona | 20 | 1.7% |
| Missouri | 20 | 1.7% |
| Nevada | 20 | 1.7% |
| Arkansas | 18 | 1.5% |
| Massachusetts | 17 | 1.5% |
| Tennessee | 17 | 1.5% |
| Connecticut | 13 | 1.1% |
| Michigan | 13 | 1.1% |
| Indiana | 12 | 1% |
| Colorado | 7 | 0.6% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| November 1, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| October 30, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | Closed with explanation | consumerfinance.gov |
| October 29, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 24, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 24, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Vehicle loan or lease | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Vehicle loan or lease | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Vehicle loan or lease | Getting a loan or lease | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 9, 2026 | Vehicle loan or lease | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 9, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Vehicle loan or lease | Managing the loan or lease | In progress | consumerfinance.gov |
| October 8, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Vehicle loan or lease | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 6, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| October 3, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 2, 2026 | Vehicle loan or lease | Getting a loan or lease | Closed with explanation | consumerfinance.gov |
| September 30, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 26, 2026 | Vehicle loan or lease | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 26, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Vehicle loan or lease | Getting a loan or lease | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Vehicle loan or lease | Getting a loan or lease | Closed with explanation | consumerfinance.gov |
| September 22, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| September 22, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 22, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| September 21, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| September 21, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 19, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| September 17, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| September 16, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 15, 2026 | Vehicle loan or lease | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| September 14, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| September 14, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 12, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| September 10, 2026 | Vehicle loan or lease | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 9, 2026 | Vehicle loan or lease | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| September 9, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Vehicle loan or lease complaints
- Every company with Debt collection complaints
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- Consumer complaints in Florida
- Consumer complaints in Texas
- Consumer complaints in Georgia
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.