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Data / Consumer complaints / Specialized Loan Servicing Holdings LLC

Specialized Loan Servicing Holdings LLC: 368 CFPB consumer complaints in the last 3 years

Specialized Loan Servicing Holdings LLC drew 368 consumer complaints in the CFPB database in the three years to November 6, 2026, and 8,770 since 2012. The largest group, 317, was about mortgage, and the most common issue was “Trouble during payment process” with 171. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every mortgage companyGet mortgage in California
  • 368Complaints, last 3 years
  • 8,770Complaints, all years
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • 5Products
  • Jul 17, 2024Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2024258
2023730
2022762
20211,009
2020992
2019907
2018677
2017710
2016962
2015709
2014499
2013372
2012183

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage31786.1%
Credit reporting or other personal consumer reports277.3%
Debt collection226%
Credit card10.3%
Payday loan, title loan, personal loan, or advance loan10.3%

Issues

IssueComplaintsShare
Trouble during payment process17146.5%
Struggling to pay mortgage11832.1%
Incorrect information on your report226%
Closing on a mortgage154.1%
Attempts to collect debt not owed113%
Improper use of your report82.2%
Written notification about debt51.4%
Problem with a company's investigation into an existing problem41.1%
Took or threatened to take negative or legal action30.8%
Applying for a mortgage or refinancing an existing mortgage20.5%
Credit monitoring or identity theft protection services20.5%
False statements or representation20.5%
Unable to get your credit report or credit score20.5%
Problem when making payments10.3%
Problem with a purchase shown on your statement10.3%
Threatened to contact someone or share information improperly10.3%

How the company responded

Company responseComplaintsShare
Closed with explanation368100%

States

StateComplaintsShare
California7319.8%
Florida3810.3%
Georgia349.2%
Texas184.9%
Pennsylvania174.6%
Illinois154.1%
Ohio154.1%
New York143.8%
Maryland133.5%
Arizona123.3%
Virginia123.3%
New Jersey113%
Louisiana92.4%
North Carolina92.4%
Michigan71.9%
Washington71.9%
Connecticut51.4%
Minnesota51.4%
Nevada51.4%
South Carolina51.4%
Alabama41.1%
Kentucky41.1%
Massachusetts41.1%
Missouri41.1%
Tennessee41.1%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
July 17, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
July 11, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 10, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 9, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
July 8, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
July 3, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 2, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 2, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
July 1, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 28, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 27, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 27, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 26, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 25, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 24, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 21, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 18, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 15, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 12, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 12, 2024MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 10, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 10, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 7, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 6, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 5, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 5, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 5, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 4, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 3, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 1, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 31, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 31, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 30, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 30, 2024Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
May 28, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
May 28, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
May 28, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
May 28, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 24, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 24, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
May 22, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
May 22, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
May 22, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 21, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
May 21, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 21, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
May 20, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 20, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 18, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
May 17, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.