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Data / Consumer complaints / SFMC L.P.

SFMC L.P.: 18 CFPB complaints, last 3 years

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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.

SFMC L.P. drew 18 consumer complaints in the CFPB database in the three years to November 9, 2026, and 39 since 2016. The largest group, 13, was about mortgage, and the most common issue was “Closing on a mortgage” with 7. The company responded on time to 33.3% of the complaints, and 0.0% closed with monetary or other relief.

The request: Watch SFMC L.P.: each new CFPB complaint by product and issue, with the date and the company response. $10 of credit on sign-up, no card.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 18Complaints, last 3 years
  • 39Complaints, all years
  • 33.3%Responded on time
  • 0.0%Closed with relief
  • 4Products
  • Sep 3, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 98
20257
20243
20234
20225
20214
20203
20191
20181
20163

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage1372.2%
Credit reporting or other personal consumer reports316.7%
Checking or savings account15.6%
Money transfer, virtual currency, or money service15.6%

Issues

IssueComplaintsShare
Closing on a mortgage738.9%
Applying for a mortgage or refinancing an existing mortgage211.1%
Incorrect information on your report211.1%
Struggling to pay mortgage211.1%
Closing an account15.6%
Improper use of your report15.6%
Problem with a company's investigation into an existing problem15.6%
Problem with customer service15.6%
Trouble during payment process15.6%

How the company responded

Company responseComplaintsShare
Untimely response1161.1%
Closed with explanation738.9%

States

StateComplaintsShare
Texas1477.8%
California15.6%
Colorado15.6%
Florida15.6%
Illinois15.6%

Latest 18 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 3, 2026Money transfer, virtual currency, or money serviceProblem with customer serviceUntimely responseconsumerfinance.gov
September 3, 2026MortgageApplying for a mortgage or refinancing an existing mortgageUntimely responseconsumerfinance.gov
June 11, 2026MortgageStruggling to pay mortgageUntimely responseconsumerfinance.gov
March 30, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
March 25, 2026Checking or savings accountClosing an accountUntimely responseconsumerfinance.gov
January 12, 2026MortgageClosing on a mortgageUntimely responseconsumerfinance.gov
January 7, 2026MortgageClosing on a mortgageUntimely responseconsumerfinance.gov
January 6, 2026MortgageClosing on a mortgageUntimely responseconsumerfinance.gov
December 11, 2025MortgageClosing on a mortgageUntimely responseconsumerfinance.gov
December 10, 2025MortgageClosing on a mortgageUntimely responseconsumerfinance.gov
November 5, 2025MortgageClosing on a mortgageUntimely responseconsumerfinance.gov
June 14, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
April 25, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
January 17, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 13, 2025MortgageProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
November 13, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 16, 2024MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
February 6, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.