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Data / Consumer complaints / Selene Holdings LLC

Selene Holdings LLC: 2,217 CFPB consumer complaints in the last 3 years

Selene Holdings LLC drew 2,217 consumer complaints in the CFPB database in the three years to November 6, 2026, and 3,401 since 2020. The largest group, 2,006, was about mortgage, and the most common issue was “Trouble during payment process” with 964. The company responded on time to 99.9% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every mortgage companyGet mortgage in Florida
  • 2,217Complaints, last 3 years
  • 3,401Complaints, all years
  • 99.9%Responded on time
  • 0.0%Closed with relief
  • 7Products
  • Oct 29, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6928
2025753
2024475
2023396
2022453
2021243
2020153

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage2,00690.5%
Credit reporting or other personal consumer reports1305.9%
Debt collection673%
Debt or credit management60.3%
Checking or savings account30.1%
Money transfer, virtual currency, or money service30.1%
Payday loan, title loan, personal loan, or advance loan20.1%

Issues

IssueComplaintsShare
Trouble during payment process96443.5%
Struggling to pay mortgage88640%
Incorrect information on your report1215.5%
Closing on a mortgage612.8%
Applying for a mortgage or refinancing an existing mortgage492.2%
Problem with a company's investigation into an existing problem391.8%
Attempts to collect debt not owed231%
False statements or representation150.7%
Improper use of your report130.6%
Took or threatened to take negative or legal action130.6%
Written notification about debt130.6%
Problem with customer service40.2%
Problem with fraud alerts or security freezes30.1%
Communication tactics20.1%
Didn't provide services promised20.1%
Managing an account20.1%
Lost or stolen money order10.1%
Money was not available when promised10.1%
Other transaction problem10.1%
Problem with a lender or other company charging your account10.1%
Problem with the payoff process at the end of the loan10.1%
Threatened to contact someone or share information improperly10.1%
Unable to get your credit report or credit score10.1%

How the company responded

Company responseComplaintsShare
Closed with explanation2,19298.9%
In progress251.1%

States

StateComplaintsShare
Florida29313.2%
California28312.8%
New York1878.4%
Texas1436.5%
Georgia1245.6%
New Jersey1205.4%
Illinois984.4%
Pennsylvania843.8%
Virginia813.7%
Maryland673%
North Carolina622.8%
South Carolina512.3%
Louisiana462.1%
Ohio431.9%
Massachusetts411.8%
Washington381.7%
Michigan371.7%
Indiana321.4%
Tennessee301.4%
Arizona281.3%
Connecticut281.3%
Missouri261.2%
Nevada261.2%
Colorado241.1%
Alabama210.9%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 29, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 27, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 27, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 27, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 27, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 26, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 26, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 26, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 25, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 24, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 24, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 23, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 23, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 23, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 23, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 23, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 22, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 22, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 22, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 22, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 21, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 21, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 20, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 20, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 20, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 20, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 19, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 19, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 19, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 19, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 19, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 17, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 16, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
October 16, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 16, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 16, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 16, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 16, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 16, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 15, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 15, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 15, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 14, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 14, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 14, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 14, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 14, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 14, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 14, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 14, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.