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Data / Consumer complaints / Select Portfolio Servicing, Inc.

Select Portfolio Servicing, Inc.: 3,274 CFPB consumer complaints in the last 3 years

Select Portfolio Servicing, Inc. drew 3,274 consumer complaints in the CFPB database in the three years to November 6, 2026, and 16,673 since 2011. The largest group, 2,912, was about mortgage, and the most common issue was “Trouble during payment process” with 1,504. The company responded on time to 99.9% of the complaints, and 0.0% closed with monetary or other relief. The CFPB records the company as SELECT PORTFOLIO SERVICING, INC..

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 3,274Complaints, last 3 years
  • 16,673Complaints, all years
  • 99.9%Responded on time
  • 0.0%Closed with relief
  • 9Products
  • Oct 31, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 61,110
2025981
20241,055
2023978
2022988
20211,302
20201,054
20191,205
20181,236
20171,366
20161,489
20151,363
20141,436
2013848
2012261
20111

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Trouble during payment process1,50445.9%
Struggling to pay mortgage1,16435.6%
Incorrect information on your report1996.1%
Applying for a mortgage or refinancing an existing mortgage922.8%
Closing on a mortgage822.5%
Problem with a company's investigation into an existing problem642%
Took or threatened to take negative or legal action401.2%
Attempts to collect debt not owed341%
Improper use of your report230.7%
False statements or representation170.5%
Written notification about debt130.4%
Confusing or missing disclosures60.2%
Communication tactics50.2%
Charged upfront or unexpected fees40.1%
Credit monitoring or identity theft protection services40.1%
Didn't provide services promised40.1%
Unable to get your credit report or credit score40.1%
Problem with customer service30.1%
Other transaction problem20.1%
Problem with a company's investigation into an existing issue20.1%
Unauthorized withdrawals or charges20.1%
Money was not available when promised10.1%
Problem with a lender or other company charging your account10.1%
Problem with a purchase or transfer10.1%
Received a loan you didn't apply for10.1%

How the company responded

Company responseComplaintsShare
Closed with explanation3,25599.4%
In progress190.6%

States

StateComplaintsShare
California58818%
Florida39212%
New York2557.8%
Texas2016.1%
Georgia1966%
New Jersey1624.9%
Illinois1434.4%
Maryland1334.1%
Pennsylvania1093.3%
Virginia983%
North Carolina812.5%
Ohio732.2%
Massachusetts672%
Connecticut551.7%
Michigan541.6%
Louisiana521.6%
Washington511.6%
Tennessee471.4%
Arizona441.3%
South Carolina391.2%
Colorado331%
Nevada321%
Oregon321%
Minnesota290.9%
Missouri290.9%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 31, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 27, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 27, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 27, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 27, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 26, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 26, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 24, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 24, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 23, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 22, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 22, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 22, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 22, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 22, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 20, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
October 20, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
October 20, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 20, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 20, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 19, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 19, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
October 19, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 19, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 19, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 17, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 16, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 16, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 16, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 16, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 15, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 15, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 15, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
October 15, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 15, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 14, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 14, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 14, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 14, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 13, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 13, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 13, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 13, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 12, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 12, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 12, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 12, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
October 12, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 11, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 10, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.