Data / Consumer complaints / Select Portfolio Servicing, Inc.
Select Portfolio Servicing, Inc.: 3,274 CFPB consumer complaints in the last 3 years
Select Portfolio Servicing, Inc. drew 3,274 consumer complaints in the CFPB database in the three years to November 6, 2026, and 16,673 since 2011. The largest group, 2,912, was about mortgage, and the most common issue was “Trouble during payment process” with 1,504. The company responded on time to 99.9% of the complaints, and 0.0% closed with monetary or other relief. The CFPB records the company as SELECT PORTFOLIO SERVICING, INC..
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- 3,274Complaints, last 3 years
- 16,673Complaints, all years
- 99.9%Responded on time
- 0.0%Closed with relief
- 9Products
- Oct 31, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 1,110 |
| 2025 | 981 |
| 2024 | 1,055 |
| 2023 | 978 |
| 2022 | 988 |
| 2021 | 1,302 |
| 2020 | 1,054 |
| 2019 | 1,205 |
| 2018 | 1,236 |
| 2017 | 1,366 |
| 2016 | 1,489 |
| 2015 | 1,363 |
| 2014 | 1,436 |
| 2013 | 848 |
| 2012 | 261 |
| 2011 | 1 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Mortgage | 2,912 | 88.9% |
| Credit reporting or other personal consumer reports | 225 | 6.9% |
| Debt collection | 110 | 3.4% |
| Debt or credit management | 18 | 0.5% |
| Money transfer, virtual currency, or money service | 5 | 0.2% |
| Checking or savings account | 1 | 0.1% |
| Credit card | 1 | 0.1% |
| Payday loan, title loan, personal loan, or advance loan | 1 | 0.1% |
| Prepaid card | 1 | 0.1% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Trouble during payment process | 1,504 | 45.9% |
| Struggling to pay mortgage | 1,164 | 35.6% |
| Incorrect information on your report | 199 | 6.1% |
| Applying for a mortgage or refinancing an existing mortgage | 92 | 2.8% |
| Closing on a mortgage | 82 | 2.5% |
| Problem with a company's investigation into an existing problem | 64 | 2% |
| Took or threatened to take negative or legal action | 40 | 1.2% |
| Attempts to collect debt not owed | 34 | 1% |
| Improper use of your report | 23 | 0.7% |
| False statements or representation | 17 | 0.5% |
| Written notification about debt | 13 | 0.4% |
| Confusing or missing disclosures | 6 | 0.2% |
| Communication tactics | 5 | 0.2% |
| Charged upfront or unexpected fees | 4 | 0.1% |
| Credit monitoring or identity theft protection services | 4 | 0.1% |
| Didn't provide services promised | 4 | 0.1% |
| Unable to get your credit report or credit score | 4 | 0.1% |
| Problem with customer service | 3 | 0.1% |
| Other transaction problem | 2 | 0.1% |
| Problem with a company's investigation into an existing issue | 2 | 0.1% |
| Unauthorized withdrawals or charges | 2 | 0.1% |
| Money was not available when promised | 1 | 0.1% |
| Problem with a lender or other company charging your account | 1 | 0.1% |
| Problem with a purchase or transfer | 1 | 0.1% |
| Received a loan you didn't apply for | 1 | 0.1% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 3,255 | 99.4% |
| In progress | 19 | 0.6% |
States
| State | Complaints | Share |
|---|---|---|
| California | 588 | 18% |
| Florida | 392 | 12% |
| New York | 255 | 7.8% |
| Texas | 201 | 6.1% |
| Georgia | 196 | 6% |
| New Jersey | 162 | 4.9% |
| Illinois | 143 | 4.4% |
| Maryland | 133 | 4.1% |
| Pennsylvania | 109 | 3.3% |
| Virginia | 98 | 3% |
| North Carolina | 81 | 2.5% |
| Ohio | 73 | 2.2% |
| Massachusetts | 67 | 2% |
| Connecticut | 55 | 1.7% |
| Michigan | 54 | 1.6% |
| Louisiana | 52 | 1.6% |
| Washington | 51 | 1.6% |
| Tennessee | 47 | 1.4% |
| Arizona | 44 | 1.3% |
| South Carolina | 39 | 1.2% |
| Colorado | 33 | 1% |
| Nevada | 32 | 1% |
| Oregon | 32 | 1% |
| Minnesota | 29 | 0.9% |
| Missouri | 29 | 0.9% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 31, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| October 27, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| October 27, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| October 27, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| October 27, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| October 26, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| October 26, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| October 24, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 24, 2026 | Mortgage | Struggling to pay mortgage | In progress | consumerfinance.gov |
| October 23, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Mortgage | Struggling to pay mortgage | In progress | consumerfinance.gov |
| October 19, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| October 17, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Mortgage | Trouble during payment process | In progress | consumerfinance.gov |
| October 14, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Mortgage | Trouble during payment process | In progress | consumerfinance.gov |
| October 13, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| October 11, 2026 | Mortgage | Trouble during payment process | In progress | consumerfinance.gov |
| October 10, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Mortgage complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Debt collection complaints
- Every company with Debt or credit management complaints
- Consumer complaints in California
- Consumer complaints in Florida
- Consumer complaints in New York
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.