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Data / Consumer complaints / Rfna, LP

Rfna, LP: 685 CFPB consumer complaints in the last 3 years

Rfna, LP drew 685 consumer complaints in the CFPB database in the three years to November 6, 2026, and 1,150 since 2013. The largest group, 297, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 195. The company responded on time to 99.3% of the complaints, and 9.5% closed with monetary or other relief. The CFPB records the company as RFNA, LP.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 685Complaints, last 3 years
  • 1,150Complaints, all years
  • 99.3%Responded on time
  • 9.5%Closed with relief
  • 7Products
  • Oct 24, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6225
2025270
2024180
202396
202259
202166
202050
201951
201854
201733
201632
201521
20148
20135

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Incorrect information on your report19528.5%
Attempts to collect debt not owed8011.7%
Improper use of your report7711.2%
Took or threatened to take negative or legal action7110.4%
Problem with a company's investigation into an existing problem537.7%
Written notification about debt365.3%
False statements or representation334.8%
Problem when making payments263.8%
Charged fees or interest you didn't expect253.6%
Struggling to pay your loan253.6%
Communication tactics91.3%
Getting the loan81.2%
Problem with the payoff process at the end of the loan71%
Problem with additional add-on products or services50.7%
Threatened to contact someone or share information improperly50.7%
Credit monitoring or identity theft protection services40.6%
Managing the loan or lease40.6%
Unable to get your credit report or credit score40.6%
Repossession30.4%
Confusing or misleading advertising or marketing20.3%
Charged upfront or unexpected fees10.1%
Confusing or missing disclosures10.1%
Electronic communications10.1%
Getting a credit card10.1%
Getting a line of credit10.1%

How the company responded

Company responseComplaintsShare
Closed with explanation61990.4%
Closed with non-monetary relief598.6%
Closed with monetary relief60.9%
In progress10.1%

States

StateComplaintsShare
Texas14220.7%
Georgia13419.6%
Mississippi689.9%
South Carolina689.9%
Alabama527.6%
Louisiana497.2%
Tennessee385.5%
Florida314.5%
Virginia202.9%
North Carolina152.2%
Missouri131.9%
Arizona121.8%
Kentucky111.6%
Ohio91.3%
Indiana40.6%
Illinois30.4%
Michigan30.4%
Oklahoma30.4%
Arkansas10.1%
California10.1%
Hawaii10.1%
Minnesota10.1%
New York10.1%
Oregon10.1%
Puerto Rico10.1%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 24, 2026Debt collectionFalse statements or representationClosed with non-monetary reliefconsumerfinance.gov
October 19, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 19, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 13, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 7, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 3, 2026Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 2, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 27, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 23, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
September 16, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
September 14, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 11, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 8, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 8, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
September 8, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 8, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 6, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 5, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 3, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
September 3, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
September 2, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
September 1, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 1, 2026Payday loan, title loan, personal loan, or advance loanWas approved for a loan, but didn't receive moneyClosed with explanationconsumerfinance.gov
August 31, 2026Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 30, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
August 28, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
August 27, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
August 27, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
August 25, 2026Payday loan, title loan, personal loan, or advance loanProblem with a company's investigation into an existing problemClosed with non-monetary reliefconsumerfinance.gov
August 21, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 21, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
August 18, 2026Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 10, 2026Credit reporting or other personal consumer reportsCredit monitoring or identity theft protection servicesClosed with explanationconsumerfinance.gov
August 9, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
August 9, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
August 6, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
August 6, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 6, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
August 3, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 2, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 30, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
July 30, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 27, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 26, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
July 24, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 23, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
July 21, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 20, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
July 19, 2026Debt collectionTook or threatened to take negative or legal actionClosed with non-monetary reliefconsumerfinance.gov
July 17, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.