Data / Consumer complaints / Rfna, LP
Rfna, LP: 685 CFPB consumer complaints in the last 3 years
Rfna, LP drew 685 consumer complaints in the CFPB database in the three years to November 6, 2026, and 1,150 since 2013. The largest group, 297, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 195. The company responded on time to 99.3% of the complaints, and 9.5% closed with monetary or other relief. The CFPB records the company as RFNA, LP.
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
- 685Complaints, last 3 years
- 1,150Complaints, all years
- 99.3%Responded on time
- 9.5%Closed with relief
- 7Products
- Oct 24, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 225 |
| 2025 | 270 |
| 2024 | 180 |
| 2023 | 96 |
| 2022 | 59 |
| 2021 | 66 |
| 2020 | 50 |
| 2019 | 51 |
| 2018 | 54 |
| 2017 | 33 |
| 2016 | 32 |
| 2015 | 21 |
| 2014 | 8 |
| 2013 | 5 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Credit reporting or other personal consumer reports | 297 | 43.4% |
| Debt collection | 235 | 34.3% |
| Payday loan, title loan, personal loan, or advance loan | 138 | 20.1% |
| Vehicle loan or lease | 10 | 1.5% |
| Debt or credit management | 3 | 0.4% |
| Checking or savings account | 1 | 0.1% |
| Credit card | 1 | 0.1% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 195 | 28.5% |
| Attempts to collect debt not owed | 80 | 11.7% |
| Improper use of your report | 77 | 11.2% |
| Took or threatened to take negative or legal action | 71 | 10.4% |
| Problem with a company's investigation into an existing problem | 53 | 7.7% |
| Written notification about debt | 36 | 5.3% |
| False statements or representation | 33 | 4.8% |
| Problem when making payments | 26 | 3.8% |
| Charged fees or interest you didn't expect | 25 | 3.6% |
| Struggling to pay your loan | 25 | 3.6% |
| Communication tactics | 9 | 1.3% |
| Getting the loan | 8 | 1.2% |
| Problem with the payoff process at the end of the loan | 7 | 1% |
| Problem with additional add-on products or services | 5 | 0.7% |
| Threatened to contact someone or share information improperly | 5 | 0.7% |
| Credit monitoring or identity theft protection services | 4 | 0.6% |
| Managing the loan or lease | 4 | 0.6% |
| Unable to get your credit report or credit score | 4 | 0.6% |
| Repossession | 3 | 0.4% |
| Confusing or misleading advertising or marketing | 2 | 0.3% |
| Charged upfront or unexpected fees | 1 | 0.1% |
| Confusing or missing disclosures | 1 | 0.1% |
| Electronic communications | 1 | 0.1% |
| Getting a credit card | 1 | 0.1% |
| Getting a line of credit | 1 | 0.1% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 619 | 90.4% |
| Closed with non-monetary relief | 59 | 8.6% |
| Closed with monetary relief | 6 | 0.9% |
| In progress | 1 | 0.1% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 142 | 20.7% |
| Georgia | 134 | 19.6% |
| Mississippi | 68 | 9.9% |
| South Carolina | 68 | 9.9% |
| Alabama | 52 | 7.6% |
| Louisiana | 49 | 7.2% |
| Tennessee | 38 | 5.5% |
| Florida | 31 | 4.5% |
| Virginia | 20 | 2.9% |
| North Carolina | 15 | 2.2% |
| Missouri | 13 | 1.9% |
| Arizona | 12 | 1.8% |
| Kentucky | 11 | 1.6% |
| Ohio | 9 | 1.3% |
| Indiana | 4 | 0.6% |
| Illinois | 3 | 0.4% |
| Michigan | 3 | 0.4% |
| Oklahoma | 3 | 0.4% |
| Arkansas | 1 | 0.1% |
| California | 1 | 0.1% |
| Hawaii | 1 | 0.1% |
| Minnesota | 1 | 0.1% |
| New York | 1 | 0.1% |
| Oregon | 1 | 0.1% |
| Puerto Rico | 1 | 0.1% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 24, 2026 | Debt collection | False statements or representation | Closed with non-monetary relief | consumerfinance.gov |
| October 19, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 3, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 2, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 27, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| September 16, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| September 14, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 11, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 8, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 8, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| September 8, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 8, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 6, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 5, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 3, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| September 3, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| September 2, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| September 1, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 1, 2026 | Payday loan, title loan, personal loan, or advance loan | Was approved for a loan, but didn't receive money | Closed with explanation | consumerfinance.gov |
| August 31, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 30, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| August 28, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| August 27, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| August 27, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| August 25, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with a company's investigation into an existing problem | Closed with non-monetary relief | consumerfinance.gov |
| August 21, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 21, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| August 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 10, 2026 | Credit reporting or other personal consumer reports | Credit monitoring or identity theft protection services | Closed with explanation | consumerfinance.gov |
| August 9, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| August 9, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| August 6, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| August 6, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 6, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| August 3, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 2, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 30, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| July 30, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 27, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| July 26, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| July 24, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 23, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | Closed with explanation | consumerfinance.gov |
| July 21, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 20, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| July 19, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with non-monetary relief | consumerfinance.gov |
| July 17, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Debt collection complaints
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- Every company with Vehicle loan or lease complaints
- Consumer complaints in Texas
- Consumer complaints in Georgia
- Consumer complaints in Mississippi
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.