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Data / Consumer complaints / Rfna, LP / Payday loan, title loan, personal loan, or advance loan

Rfna, LP: 138 CFPB complaints about payday loan, title loan, personal loan, or advance loan, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Rfna, LP drew 138 consumer complaints about payday loan, title loan, personal loan, or advance loan in the CFPB database in the three years to November 6, 2026, 20.1% of its 685 complaints in that time. The most common issue was “Problem when making payments”. The company responded on time to 98.6% of them, and 23.2% closed with monetary or other relief.

The request: Watch Rfna, LP: each new CFPB complaint about payday loan, title loan, personal loan, or advance loan by issue, with the date and the company response. $10 of work on sign-up, no card.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 138Complaints, last 3 years
  • 20.1%Share of the company's complaints
  • 98.6%Responded on time
  • 23.2%Closed with relief
  • Oct 19, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20265036.2%
12 months to Nov 6, 20254633.3%
12 months to Nov 6, 20244230.4%

Issues

IssueComplaintsShare
Problem when making payments2618.8%
Charged fees or interest you didn't expect2518.1%
Incorrect information on your report2518.1%
Struggling to pay your loan2518.1%
Getting the loan85.8%
Problem with the payoff process at the end of the loan75.1%
Problem with a company's investigation into an existing problem53.6%
Problem with additional add-on products or services53.6%
Unable to get your credit report or credit score42.9%
Improper use of your report21.4%
Confusing or misleading advertising or marketing10.7%
Getting a line of credit10.7%
Problem with cash advance10.7%
Received a loan you didn't apply for10.7%
Vehicle was damaged or destroyed the vehicle10.7%
Was approved for a loan, but didn't receive money10.7%

How the company responded

Company responseComplaintsShare
Closed with explanation10676.8%
Closed with non-monetary relief2618.8%
Closed with monetary relief64.3%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Texas2316.7%
Georgia2014.5%
Mississippi1813%
Louisiana139.4%
South Carolina139.4%
Tennessee96.5%
Florida85.8%
Alabama75.1%
Ohio64.3%
Missouri53.6%
Kentucky42.9%
North Carolina42.9%
Virginia42.9%
Arizona21.4%
Illinois10.7%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 19, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 3, 2026Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 16, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
September 8, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
September 3, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
September 1, 2026Payday loan, title loan, personal loan, or advance loanWas approved for a loan, but didn't receive moneyClosed with explanationconsumerfinance.gov
August 31, 2026Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 25, 2026Payday loan, title loan, personal loan, or advance loanProblem with a company's investigation into an existing problemClosed with non-monetary reliefconsumerfinance.gov
August 18, 2026Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 9, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
August 6, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
July 17, 2026Payday loan, title loan, personal loan, or advance loanUnable to get your credit report or credit scoreClosed with explanationconsumerfinance.gov
July 17, 2026Payday loan, title loan, personal loan, or advance loanUnable to get your credit report or credit scoreClosed with explanationconsumerfinance.gov
July 17, 2026Payday loan, title loan, personal loan, or advance loanUnable to get your credit report or credit scoreClosed with explanationconsumerfinance.gov
July 17, 2026Payday loan, title loan, personal loan, or advance loanUnable to get your credit report or credit scoreClosed with explanationconsumerfinance.gov
July 17, 2026Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 17, 2026Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 17, 2026Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 16, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with non-monetary reliefconsumerfinance.gov
July 10, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
June 26, 2026Payday loan, title loan, personal loan, or advance loanProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
June 16, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
June 12, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
June 10, 2026Payday loan, title loan, personal loan, or advance loanVehicle was damaged or destroyed the vehicleClosed with explanationconsumerfinance.gov
May 14, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with non-monetary reliefconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.