Skip to the page
Get started free

Data / Consumer complaints / Provident Funding Associates / Mortgage

Provident Funding Associates: 55 CFPB complaints about mortgage, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Provident Funding Associates drew 55 consumer complaints about mortgage in the CFPB database in the three years to November 6, 2026, 90.2% of its 61 complaints in that time. The most common issue was “Trouble during payment process”. The company responded on time to 100.0% of them, and 5.5% closed with monetary or other relief.

The request: Watch Provident Funding Associates: each new CFPB complaint about mortgage by issue, with the date and the company response. $10 of work on sign-up, no card.

Watch this company's complaintsGet every company for this productGet mortgage in California

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 55Complaints, last 3 years
  • 90.2%Share of the company's complaints
  • 100.0%Responded on time
  • 5.5%Closed with relief
  • Oct 12, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20263054.5%
12 months to Nov 6, 20251934.5%
12 months to Nov 6, 2024610.9%

Issues

IssueComplaintsShare
Trouble during payment process3665.5%
Incorrect information on your report610.9%
Struggling to pay mortgage610.9%
Closing on a mortgage23.6%
Problem with a company's investigation into an existing problem23.6%
Applying for a mortgage or refinancing an existing mortgage11.8%
Credit monitoring or identity theft protection services11.8%
Improper use of your report11.8%

How the company responded

Company responseComplaintsShare
Closed with explanation5294.5%
Closed with non-monetary relief35.5%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California712.7%
Texas610.9%
Pennsylvania59.1%
Arizona47.3%
Florida35.5%
Maryland35.5%
North Carolina35.5%
Nevada35.5%
Colorado23.6%
Illinois23.6%
Oklahoma23.6%
Tennessee23.6%
Virginia23.6%
Arkansas11.8%
Georgia11.8%
Indiana11.8%
Massachusetts11.8%
Montana11.8%
New York11.8%
Oregon11.8%
South Carolina11.8%
Washington11.8%
Wisconsin11.8%
Wyoming11.8%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 12, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 9, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 5, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 2, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 30, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 24, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 10, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
August 4, 2026MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 20, 2026MortgageProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
July 8, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 8, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 11, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
April 18, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 13, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 9, 2026MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 8, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 14, 2026MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 11, 2026MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 2, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 21, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 18, 2026MortgageCredit monitoring or identity theft protection servicesClosed with explanationconsumerfinance.gov
February 14, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 27, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
January 14, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 13, 2026MortgageProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.