Skip to the page
Get started free

Data / Consumer complaints / Provident Funding Associates

Provident Funding Associates: 61 CFPB consumer complaints in the last 3 years

Provident Funding Associates drew 61 consumer complaints in the CFPB database in the three years to November 6, 2026, and 514 since 2011. The largest group, 55, was about mortgage, and the most common issue was “Trouble during payment process” with 36. The company responded on time to 100.0% of the complaints, and 4.9% closed with monetary or other relief. The CFPB records the company as PROVIDENT FUNDING ASSOCIATES.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every mortgage companyGet mortgage in California
  • 61Complaints, last 3 years
  • 514Complaints, all years
  • 100.0%Responded on time
  • 4.9%Closed with relief
  • 2Products
  • Oct 12, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 628
202523
20249
20236
20227
202116
202031
201931
201828
201734
201637
201537
201447
201389
201290
20111

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage5590.2%
Credit reporting or other personal consumer reports69.8%

Issues

IssueComplaintsShare
Trouble during payment process3659%
Incorrect information on your report1118%
Struggling to pay mortgage69.8%
Problem with a company's investigation into an existing problem34.9%
Closing on a mortgage23.3%
Applying for a mortgage or refinancing an existing mortgage11.6%
Credit monitoring or identity theft protection services11.6%
Improper use of your report11.6%

How the company responded

Company responseComplaintsShare
Closed with explanation5895.1%
Closed with non-monetary relief34.9%

States

StateComplaintsShare
California711.5%
Texas69.8%
Pennsylvania58.2%
Arizona46.6%
Maryland46.6%
Tennessee46.6%
Florida34.9%
North Carolina34.9%
Nevada34.9%
Colorado23.3%
Georgia23.3%
Illinois23.3%
Massachusetts23.3%
Oklahoma23.3%
Virginia23.3%
Arkansas11.6%
Indiana11.6%
Montana11.6%
New Jersey11.6%
New York11.6%
Oregon11.6%
South Carolina11.6%
Washington11.6%
Wisconsin11.6%
Wyoming11.6%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 12, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 9, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 5, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 2, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 17, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
August 30, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 24, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 10, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
August 4, 2026MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 20, 2026MortgageProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
July 8, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 8, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 11, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
April 18, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 13, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 9, 2026MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 8, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 23, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 14, 2026MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 11, 2026MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 2, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 21, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 18, 2026MortgageCredit monitoring or identity theft protection servicesClosed with explanationconsumerfinance.gov
February 14, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 27, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
January 14, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 13, 2026MortgageProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
January 10, 2026MortgageImproper use of your reportClosed with explanationconsumerfinance.gov
December 17, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
December 10, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
December 8, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
November 17, 2025MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 3, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 24, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 30, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 29, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
September 28, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 8, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 18, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 10, 2025MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 7, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 19, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 19, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
April 14, 2025MortgageTrouble during payment processClosed with non-monetary reliefconsumerfinance.gov
March 27, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 13, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 30, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 23, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 23, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 17, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.