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Data / Consumer complaints / Prog Holdings, Inc.

Prog Holdings, Inc.: 83 CFPB consumer complaints in the last 3 years

Prog Holdings, Inc. drew 83 consumer complaints in the CFPB database in the three years to November 6, 2026, and 83 since 2024. The largest group, 49, was about payday loan, title loan, personal loan, or advance loan, and the most common issue was “Problem when making payments” with 26. The company responded on time to 78.3% of the complaints, and 1.2% closed with monetary or other relief.

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  • 83Complaints, last 3 years
  • 83Complaints, all years
  • 78.3%Responded on time
  • 1.2%Closed with relief
  • 6Products
  • Oct 29, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 643
202536
20244

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Problem when making payments2631.3%
Problem with a purchase shown on your statement1416.9%
Charged fees or interest you didn't expect1113.3%
Struggling to pay your loan44.8%
Problem with a lender or other company charging your account33.6%
Closing your account22.4%
Incorrect information on your report22.4%
Other transaction problem22.4%
Problem with additional add-on products or services22.4%
Unauthorized transactions or other transaction problem22.4%
Advertising and marketing, including promotional offers11.2%
Attempts to collect debt not owed11.2%
Can't contact lender or servicer11.2%
Communication tactics11.2%
Credit limit changed11.2%
False statements or representation11.2%
Fees or interest11.2%
Getting the loan11.2%
Improper use of your report11.2%
Issues with repayment11.2%
Other features, terms, or problems11.2%
Problem with the payoff process at the end of the loan11.2%
Problems receiving the advance11.2%
Took or threatened to take negative or legal action11.2%
Trouble using your card11.2%

How the company responded

Company responseComplaintsShare
Closed with explanation8298.8%
Closed with monetary relief11.2%

States

StateComplaintsShare
California1113.3%
Florida1113.3%
Texas1012%
New York67.2%
North Carolina44.8%
New Jersey44.8%
Alabama33.6%
Georgia33.6%
Maryland33.6%
South Carolina33.6%
Tennessee33.6%
Indiana22.4%
Louisiana22.4%
Ohio22.4%
Virginia22.4%
West Virginia22.4%
Arkansas11.2%
Delaware11.2%
Idaho11.2%
Illinois11.2%
Massachusetts11.2%
Maine11.2%
Missouri11.2%
Nevada11.2%
Oklahoma11.2%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 29, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 15, 2026Credit cardTrouble using your cardClosed with explanationconsumerfinance.gov
October 7, 2026Payday loan, title loan, personal loan, or advance loanProblems receiving the advanceClosed with explanationconsumerfinance.gov
October 1, 2026Payday loan, title loan, personal loan, or advance loanIssues with repaymentClosed with explanationconsumerfinance.gov
September 24, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
September 22, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
September 21, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
September 18, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
September 17, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
September 15, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
September 15, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
September 15, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
September 2, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
August 28, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
August 23, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
August 22, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
August 11, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
August 3, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
July 25, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
July 24, 2026Credit cardAdvertising and marketing, including promotional offersClosed with explanationconsumerfinance.gov
July 7, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
July 7, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
June 29, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
June 6, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
May 18, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
May 6, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
May 1, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
April 30, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
April 28, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
April 18, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
April 14, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
April 8, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
March 29, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
March 25, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
March 1, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
February 22, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
February 17, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
February 17, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 5, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
January 30, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
January 30, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
January 15, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
January 7, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
December 30, 2025Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
December 21, 2025Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
December 10, 2025Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
December 8, 2025Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
November 28, 2025Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 23, 2025Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 22, 2025Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.