Data / Consumer complaints / Prog Holdings, Inc.
Prog Holdings, Inc.: 83 CFPB consumer complaints in the last 3 years
Prog Holdings, Inc. drew 83 consumer complaints in the CFPB database in the three years to November 6, 2026, and 83 since 2024. The largest group, 49, was about payday loan, title loan, personal loan, or advance loan, and the most common issue was “Problem when making payments” with 26. The company responded on time to 78.3% of the complaints, and 1.2% closed with monetary or other relief.
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- 83Complaints, last 3 years
- 83Complaints, all years
- 78.3%Responded on time
- 1.2%Closed with relief
- 6Products
- Oct 29, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 43 |
| 2025 | 36 |
| 2024 | 4 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Payday loan, title loan, personal loan, or advance loan | 49 | 59% |
| Credit card | 21 | 25.3% |
| Debt collection | 4 | 4.8% |
| Money transfer, virtual currency, or money service | 4 | 4.8% |
| Checking or savings account | 3 | 3.6% |
| Credit reporting or other personal consumer reports | 2 | 2.4% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Problem when making payments | 26 | 31.3% |
| Problem with a purchase shown on your statement | 14 | 16.9% |
| Charged fees or interest you didn't expect | 11 | 13.3% |
| Struggling to pay your loan | 4 | 4.8% |
| Problem with a lender or other company charging your account | 3 | 3.6% |
| Closing your account | 2 | 2.4% |
| Incorrect information on your report | 2 | 2.4% |
| Other transaction problem | 2 | 2.4% |
| Problem with additional add-on products or services | 2 | 2.4% |
| Unauthorized transactions or other transaction problem | 2 | 2.4% |
| Advertising and marketing, including promotional offers | 1 | 1.2% |
| Attempts to collect debt not owed | 1 | 1.2% |
| Can't contact lender or servicer | 1 | 1.2% |
| Communication tactics | 1 | 1.2% |
| Credit limit changed | 1 | 1.2% |
| False statements or representation | 1 | 1.2% |
| Fees or interest | 1 | 1.2% |
| Getting the loan | 1 | 1.2% |
| Improper use of your report | 1 | 1.2% |
| Issues with repayment | 1 | 1.2% |
| Other features, terms, or problems | 1 | 1.2% |
| Problem with the payoff process at the end of the loan | 1 | 1.2% |
| Problems receiving the advance | 1 | 1.2% |
| Took or threatened to take negative or legal action | 1 | 1.2% |
| Trouble using your card | 1 | 1.2% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 82 | 98.8% |
| Closed with monetary relief | 1 | 1.2% |
States
| State | Complaints | Share |
|---|---|---|
| California | 11 | 13.3% |
| Florida | 11 | 13.3% |
| Texas | 10 | 12% |
| New York | 6 | 7.2% |
| North Carolina | 4 | 4.8% |
| New Jersey | 4 | 4.8% |
| Alabama | 3 | 3.6% |
| Georgia | 3 | 3.6% |
| Maryland | 3 | 3.6% |
| South Carolina | 3 | 3.6% |
| Tennessee | 3 | 3.6% |
| Indiana | 2 | 2.4% |
| Louisiana | 2 | 2.4% |
| Ohio | 2 | 2.4% |
| Virginia | 2 | 2.4% |
| West Virginia | 2 | 2.4% |
| Arkansas | 1 | 1.2% |
| Delaware | 1 | 1.2% |
| Idaho | 1 | 1.2% |
| Illinois | 1 | 1.2% |
| Massachusetts | 1 | 1.2% |
| Maine | 1 | 1.2% |
| Missouri | 1 | 1.2% |
| Nevada | 1 | 1.2% |
| Oklahoma | 1 | 1.2% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 29, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Credit card | Trouble using your card | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Payday loan, title loan, personal loan, or advance loan | Problems receiving the advance | Closed with explanation | consumerfinance.gov |
| October 1, 2026 | Payday loan, title loan, personal loan, or advance loan | Issues with repayment | Closed with explanation | consumerfinance.gov |
| September 24, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| September 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| September 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| September 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| September 17, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| September 15, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| September 15, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| September 15, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| September 2, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| August 28, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| August 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| August 22, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| August 11, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| August 3, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| July 25, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| July 24, 2026 | Credit card | Advertising and marketing, including promotional offers | Closed with explanation | consumerfinance.gov |
| July 7, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| July 7, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| June 29, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| June 6, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| May 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| May 6, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| May 1, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| April 30, 2026 | Money transfer, virtual currency, or money service | Unauthorized transactions or other transaction problem | Closed with explanation | consumerfinance.gov |
| April 28, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| April 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| April 14, 2026 | Money transfer, virtual currency, or money service | Unauthorized transactions or other transaction problem | Closed with explanation | consumerfinance.gov |
| April 8, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| March 29, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| March 25, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| March 1, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| February 22, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| February 17, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| February 17, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| February 5, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| January 30, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| January 30, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| January 15, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| January 7, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| December 30, 2025 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| December 21, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| December 10, 2025 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| December 8, 2025 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| November 28, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 23, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 22, 2025 | Credit card | Problem when making payments | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- Every company with Credit card complaints
- Every company with Debt collection complaints
- Every company with Money transfer, virtual currency, or money service complaints
- Consumer complaints in California
- Consumer complaints in Florida
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- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.