Data / Consumer complaints / Preferred Credit Inc
Preferred Credit Inc: 262 CFPB consumer complaints in the last 3 years
Preferred Credit Inc drew 262 consumer complaints in the CFPB database in the three years to November 6, 2026, and 431 since 2014. The largest group, 106, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 56. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief. The CFPB records the company as PREFERRED CREDIT INC.
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- 262Complaints, last 3 years
- 431Complaints, all years
- 100.0%Responded on time
- 0.0%Closed with relief
- 5Products
- Oct 29, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 113 |
| 2025 | 92 |
| 2024 | 55 |
| 2023 | 29 |
| 2022 | 23 |
| 2021 | 16 |
| 2020 | 16 |
| 2019 | 16 |
| 2018 | 25 |
| 2017 | 13 |
| 2016 | 12 |
| 2015 | 11 |
| 2014 | 10 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Credit reporting or other personal consumer reports | 106 | 40.5% |
| Debt collection | 94 | 35.9% |
| Payday loan, title loan, personal loan, or advance loan | 42 | 16% |
| Credit card | 13 | 5% |
| Debt or credit management | 7 | 2.7% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 56 | 21.4% |
| Took or threatened to take negative or legal action | 38 | 14.5% |
| Problem with a company's investigation into an existing problem | 36 | 13.7% |
| Attempts to collect debt not owed | 35 | 13.4% |
| Improper use of your report | 23 | 8.8% |
| Getting the loan | 11 | 4.2% |
| Charged fees or interest you didn't expect | 10 | 3.8% |
| False statements or representation | 9 | 3.4% |
| Problem when making payments | 6 | 2.3% |
| Written notification about debt | 6 | 2.3% |
| Communication tactics | 5 | 1.9% |
| Didn't provide services promised | 5 | 1.9% |
| Getting a credit card | 5 | 1.9% |
| Problem with a purchase shown on your statement | 3 | 1.1% |
| Problem with additional add-on products or services | 3 | 1.1% |
| Confusing or missing disclosures | 2 | 0.8% |
| Problem with the payoff process at the end of the loan | 2 | 0.8% |
| Unable to get your credit report or credit score | 2 | 0.8% |
| Electronic communications | 1 | 0.4% |
| Fees or interest | 1 | 0.4% |
| Getting a line of credit | 1 | 0.4% |
| Other features, terms, or problems | 1 | 0.4% |
| Struggling to pay your loan | 1 | 0.4% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 262 | 100% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 69 | 26.3% |
| Florida | 43 | 16.4% |
| California | 27 | 10.3% |
| Mississippi | 17 | 6.5% |
| Georgia | 10 | 3.8% |
| Alabama | 8 | 3.1% |
| North Carolina | 7 | 2.7% |
| Arizona | 6 | 2.3% |
| Ohio | 6 | 2.3% |
| South Carolina | 6 | 2.3% |
| Illinois | 5 | 1.9% |
| Hawaii | 4 | 1.5% |
| Oklahoma | 4 | 1.5% |
| Tennessee | 4 | 1.5% |
| Utah | 4 | 1.5% |
| District of Columbia | 3 | 1.1% |
| Maryland | 3 | 1.1% |
| North Dakota | 3 | 1.1% |
| Nevada | 3 | 1.1% |
| Pennsylvania | 3 | 1.1% |
| Puerto Rico | 3 | 1.1% |
| Kansas | 2 | 0.8% |
| Louisiana | 2 | 0.8% |
| Missouri | 2 | 0.8% |
| New Jersey | 2 | 0.8% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 29, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 11, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 10, 2026 | Debt or credit management | Didn't provide services promised | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 4, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 17, 2026 | Debt or credit management | Didn't provide services promised | Closed with explanation | consumerfinance.gov |
| September 15, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 12, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| September 12, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 9, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| September 9, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| September 1, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| August 27, 2026 | Debt or credit management | Didn't provide services promised | Closed with explanation | consumerfinance.gov |
| August 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| August 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| August 21, 2026 | Debt collection | Electronic communications | Closed with explanation | consumerfinance.gov |
| August 18, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 7, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| August 1, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 31, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 31, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 27, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 26, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| July 24, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| July 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting a line of credit | Closed with explanation | consumerfinance.gov |
| July 20, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 20, 2026 | Credit card | Fees or interest | Closed with explanation | consumerfinance.gov |
| July 20, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| July 17, 2026 | Credit reporting or other personal consumer reports | Unable to get your credit report or credit score | Closed with explanation | consumerfinance.gov |
| July 12, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 7, 2026 | Debt or credit management | Didn't provide services promised | Closed with explanation | consumerfinance.gov |
| July 1, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| June 27, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 26, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| June 26, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| June 19, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 17, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| June 16, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 12, 2026 | Credit card | Getting a credit card | Closed with explanation | consumerfinance.gov |
| June 11, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 9, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| June 3, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| June 1, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| May 30, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| May 27, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| May 19, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Credit reporting or other personal consumer reports complaints
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Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.