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Data / Consumer complaints / Preferred Credit Inc

Preferred Credit Inc: 262 CFPB consumer complaints in the last 3 years

Preferred Credit Inc drew 262 consumer complaints in the CFPB database in the three years to November 6, 2026, and 431 since 2014. The largest group, 106, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 56. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief. The CFPB records the company as PREFERRED CREDIT INC.

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  • 262Complaints, last 3 years
  • 431Complaints, all years
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • 5Products
  • Oct 29, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6113
202592
202455
202329
202223
202116
202016
201916
201825
201713
201612
201511
201410

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Incorrect information on your report5621.4%
Took or threatened to take negative or legal action3814.5%
Problem with a company's investigation into an existing problem3613.7%
Attempts to collect debt not owed3513.4%
Improper use of your report238.8%
Getting the loan114.2%
Charged fees or interest you didn't expect103.8%
False statements or representation93.4%
Problem when making payments62.3%
Written notification about debt62.3%
Communication tactics51.9%
Didn't provide services promised51.9%
Getting a credit card51.9%
Problem with a purchase shown on your statement31.1%
Problem with additional add-on products or services31.1%
Confusing or missing disclosures20.8%
Problem with the payoff process at the end of the loan20.8%
Unable to get your credit report or credit score20.8%
Electronic communications10.4%
Fees or interest10.4%
Getting a line of credit10.4%
Other features, terms, or problems10.4%
Struggling to pay your loan10.4%

How the company responded

Company responseComplaintsShare
Closed with explanation262100%

States

StateComplaintsShare
Texas6926.3%
Florida4316.4%
California2710.3%
Mississippi176.5%
Georgia103.8%
Alabama83.1%
North Carolina72.7%
Arizona62.3%
Ohio62.3%
South Carolina62.3%
Illinois51.9%
Hawaii41.5%
Oklahoma41.5%
Tennessee41.5%
Utah41.5%
District of Columbia31.1%
Maryland31.1%
North Dakota31.1%
Nevada31.1%
Pennsylvania31.1%
Puerto Rico31.1%
Kansas20.8%
Louisiana20.8%
Missouri20.8%
New Jersey20.8%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 29, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 19, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 14, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
October 12, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 11, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 10, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
October 8, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 4, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 28, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 17, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
September 15, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 12, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
September 12, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 9, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
September 9, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
September 1, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
August 27, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
August 23, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
August 22, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
August 21, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
August 18, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 7, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
August 1, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 31, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 31, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 27, 2026Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 26, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 24, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
July 22, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov
July 20, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 20, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
July 20, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
July 17, 2026Credit reporting or other personal consumer reportsUnable to get your credit report or credit scoreClosed with explanationconsumerfinance.gov
July 12, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 7, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
July 1, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
June 27, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 26, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
June 26, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 19, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 17, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
June 16, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 12, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
June 11, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 9, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
June 3, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
June 1, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 30, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
May 27, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
May 19, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.