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Data / Consumer complaints / Pinnacle Financial Partners, Inc.

Pinnacle Financial Partners, Inc.: 786 CFPB consumer complaints in the last 3 years

Pinnacle Financial Partners, Inc. drew 786 consumer complaints in the CFPB database in the three years to November 6, 2026, and 839 since 2017. The largest group, 284, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 204. The company responded on time to 99.9% of the complaints, and 29.4% closed with monetary or other relief. The CFPB records the company as PINNACLE FINANCIAL PARTNERS, INC..

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every credit reporting or other personal consumer reports companyGet credit reporting or other personal consumer reports in Georgia
  • 786Complaints, last 3 years
  • 839Complaints, all years
  • 99.9%Responded on time
  • 29.4%Closed with relief
  • 9Products
  • Oct 29, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6725
202546
202413
20238
20228
202112
202012
20196
20188
20171

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Credit reporting or other personal consumer reports28436.1%
Debt collection20626.2%
Credit card20325.8%
Checking or savings account577.3%
Mortgage182.3%
Payday loan, title loan, personal loan, or advance loan121.5%
Money transfer, virtual currency, or money service30.4%
Prepaid card20.3%
Vehicle loan or lease10.1%

Issues

IssueComplaintsShare
Incorrect information on your report20426%
Took or threatened to take negative or legal action8510.8%
Attempts to collect debt not owed7910.1%
Problem with a company's investigation into an existing problem627.9%
Improper use of your report435.5%
Managing an account354.5%
Trouble using your card303.8%
Closing your account273.4%
Getting a credit card273.4%
Problem with a purchase shown on your statement263.3%
Written notification about debt232.9%
Fees or interest212.7%
Problem when making payments212.7%
Other features, terms, or problems182.3%
False statements or representation131.7%
Closing an account111.4%
Struggling to pay mortgage70.9%
Trouble during payment process70.9%
Credit monitoring or identity theft protection services50.6%
Opening an account50.6%
Advertising and marketing, including promotional offers40.5%
Communication tactics40.5%
Problem caused by your funds being low40.5%
Charged fees or interest you didn't expect30.4%
Problem with a company's investigation into an existing issue30.4%

How the company responded

Company responseComplaintsShare
Closed with explanation55270.2%
Closed with non-monetary relief17522.3%
Closed with monetary relief567.1%
In progress30.4%

States

StateComplaintsShare
Georgia9612.2%
Texas9311.8%
Florida8610.9%
California567.1%
North Carolina415.2%
South Carolina415.2%
Alabama334.2%
Illinois293.7%
Pennsylvania273.4%
Tennessee273.4%
New Jersey253.2%
Ohio253.2%
Michigan243.1%
New York202.5%
Mississippi182.3%
Louisiana162%
Arizona131.7%
Virginia111.4%
Massachusetts91.1%
Maryland91.1%
Indiana81%
Missouri81%
Oklahoma70.9%
Arkansas60.8%
Nevada60.8%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 29, 2026Credit cardStruggling to pay your billIn progressconsumerfinance.gov
October 23, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
October 22, 2026Credit cardFees or interestIn progressconsumerfinance.gov
October 20, 2026Credit cardTrouble using your cardClosed with explanationconsumerfinance.gov
October 20, 2026Credit cardProblem with fraud alerts or security freezesClosed with explanationconsumerfinance.gov
October 20, 2026Credit cardTrouble using your cardClosed with explanationconsumerfinance.gov
October 19, 2026Credit cardOther features, terms, or problemsClosed with monetary reliefconsumerfinance.gov
October 19, 2026Credit cardOther features, terms, or problemsClosed with non-monetary reliefconsumerfinance.gov
October 19, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 17, 2026Credit cardOther features, terms, or problemsClosed with non-monetary reliefconsumerfinance.gov
October 15, 2026Credit cardTrouble using your cardClosed with explanationconsumerfinance.gov
October 15, 2026Credit cardGetting a credit cardClosed with monetary reliefconsumerfinance.gov
October 15, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
October 14, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 14, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
October 14, 2026Credit cardTrouble using your cardClosed with explanationconsumerfinance.gov
October 14, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
October 13, 2026Credit cardTrouble using your cardClosed with explanationconsumerfinance.gov
October 9, 2026Credit cardAdvertising and marketing, including promotional offersClosed with monetary reliefconsumerfinance.gov
October 8, 2026Credit cardTrouble using your cardClosed with monetary reliefconsumerfinance.gov
October 8, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 7, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 7, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 7, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 7, 2026MortgageTrouble during payment processClosed with non-monetary reliefconsumerfinance.gov
October 6, 2026Debt collectionFalse statements or representationClosed with non-monetary reliefconsumerfinance.gov
October 6, 2026Credit cardTrouble using your cardClosed with non-monetary reliefconsumerfinance.gov
October 6, 2026Credit cardClosing your accountClosed with explanationconsumerfinance.gov
October 6, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 5, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 5, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 3, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
October 2, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 1, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 30, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 29, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 29, 2026Checking or savings accountManaging an accountClosed with non-monetary reliefconsumerfinance.gov
September 29, 2026Credit cardProblem when making paymentsClosed with monetary reliefconsumerfinance.gov
September 28, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 28, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 27, 2026Credit cardOther features, terms, or problemsClosed with monetary reliefconsumerfinance.gov
September 27, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 27, 2026Credit cardFees or interestClosed with monetary reliefconsumerfinance.gov
September 27, 2026Debt collectionAttempts to collect debt not owedClosed with monetary reliefconsumerfinance.gov
September 26, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 26, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 26, 2026Checking or savings accountProblem caused by your funds being lowIn progressconsumerfinance.gov
September 25, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 25, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
September 24, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.