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Data / Consumer complaints / Novo Platform Inc.

Novo Platform Inc.: 155 CFPB consumer complaints in the last 3 years

Novo Platform Inc. drew 155 consumer complaints in the CFPB database in the three years to November 6, 2026, and 155 since 2024. The largest group, 139, was about checking or savings account, and the most common issue was “Managing an account” with 89. The company responded on time to 34.2% of the complaints, and 0.6% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every checking or savings account companyGet checking or savings account in Texas
  • 155Complaints, last 3 years
  • 155Complaints, all years
  • 34.2%Responded on time
  • 0.6%Closed with relief
  • 3Products
  • Sep 21, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 638
202584
202433

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Checking or savings account13989.7%
Money transfer, virtual currency, or money service106.5%
Credit card63.9%

Issues

IssueComplaintsShare
Managing an account8957.4%
Opening an account1811.6%
Problem with a lender or other company charging your account1811.6%
Closing an account138.4%
Fraud or scam42.6%
Closing your account21.3%
Money was not available when promised21.3%
Other transaction problem21.3%
Problem with a purchase shown on your statement21.3%
Unauthorized transactions or other transaction problem21.3%
Fees or interest10.6%
Getting a credit card10.6%
Problem caused by your funds being low10.6%

How the company responded

Company responseComplaintsShare
Closed with explanation15298.1%
Untimely response21.3%
Closed with monetary relief10.6%

States

StateComplaintsShare
Texas2314.8%
California2113.5%
Florida117.1%
Ohio95.8%
Illinois74.5%
Pennsylvania74.5%
Georgia63.9%
New Jersey63.9%
Nevada63.9%
Colorado53.2%
Virginia53.2%
Maryland42.6%
Michigan42.6%
North Carolina42.6%
New York42.6%
Massachusetts31.9%
Arizona21.3%
Connecticut21.3%
Hawaii21.3%
Iowa21.3%
Indiana21.3%
Minnesota21.3%
Utah21.3%
Wyoming21.3%
Alaska10.6%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 21, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 14, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 4, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemUntimely responseconsumerfinance.gov
September 1, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
August 30, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 28, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 21, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
August 7, 2026Money transfer, virtual currency, or money serviceFraud or scamUntimely responseconsumerfinance.gov
July 20, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 20, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 3, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 26, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
June 19, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 1, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 22, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
May 19, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
May 15, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 9, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
May 7, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 29, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
April 24, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 21, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
April 20, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 14, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
April 4, 2026Checking or savings accountOpening an accountClosed with monetary reliefconsumerfinance.gov
April 2, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 25, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 10, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 10, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
March 6, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
February 28, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
February 20, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
February 12, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
February 3, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
January 28, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
January 21, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
January 20, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
January 15, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
December 22, 2025Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
December 18, 2025Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
December 16, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
December 10, 2025Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
December 7, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
December 3, 2025Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
December 3, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
December 3, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
December 1, 2025Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
December 1, 2025Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
November 29, 2025Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
November 28, 2025Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.