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Data / Consumer complaints / Nations Direct Mortgage, LLC

Nations Direct Mortgage, LLC: 39 CFPB complaints

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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.

Nations Direct Mortgage, LLC drew 39 consumer complaints in the CFPB database in the three years to November 9, 2026, and 180 since 2015. The largest group, 26, was about mortgage, and the most common issue was “Trouble during payment process” with 14. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.

The request: Watch Nations Direct Mortgage, LLC: each new CFPB complaint by product and issue, with the date and the company response.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 39Complaints, last 3 years
  • 180Complaints, all years
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • 4Products
  • Aug 11, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 911
20256
202422
202326
202223
202126
202012
201912
201814
201714
201611
20153

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage2666.7%
Credit reporting or other personal consumer reports1025.6%
Debt collection25.1%
Credit card12.6%

Issues

IssueComplaintsShare
Trouble during payment process1435.9%
Incorrect information on your report717.9%
Struggling to pay mortgage717.9%
Problem with a company's investigation into an existing problem410.3%
Improper use of your report37.7%
Closing on a mortgage25.1%
Took or threatened to take negative or legal action25.1%

How the company responded

Company responseComplaintsShare
Closed with explanation39100%

States

StateComplaintsShare
California1538.5%
Florida410.3%
Illinois37.7%
Texas37.7%
Arizona25.1%
Minnesota25.1%
North Carolina25.1%
Alabama12.6%
Georgia12.6%
Louisiana12.6%
Michigan12.6%
Oregon12.6%
Pennsylvania12.6%
South Carolina12.6%
Virginia12.6%

Latest 39 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
August 11, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 9, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
July 4, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 5, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
April 23, 2026MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 28, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 19, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
March 15, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
February 16, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
January 20, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
January 9, 2026MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 22, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 16, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
August 4, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 27, 2025Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 23, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
January 22, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
December 31, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 15, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 9, 2024Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
August 21, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 13, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
August 8, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 3, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
July 1, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 24, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 24, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 25, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 20, 2024MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 13, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 1, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 27, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
April 24, 2024Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
April 17, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 12, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 6, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 20, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
January 19, 2024MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
January 4, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.

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