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Data / Consumer complaints / Klarna AB / Checking or savings account

Klarna AB: 60 CFPB complaints about checking or savings account, last 3 years

Klarna AB drew 60 consumer complaints about checking or savings account in the CFPB database in the three years to November 6, 2026, 2.1% of its 2,853 complaints in that time. The most common issue was “Problem with a lender or other company charging your account”. The company responded on time to 93.3% of them, and 8.3% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every company for this productGet checking or savings account in California
  • 60Complaints, last 3 years
  • 2.1%Share of the company's complaints
  • 93.3%Responded on time
  • 8.3%Closed with relief
  • Oct 31, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20263558.3%
12 months to Nov 6, 20251626.7%
12 months to Nov 6, 2024915%

Issues

IssueComplaintsShare
Problem with a lender or other company charging your account4168.3%
Managing an account1321.7%
Closing an account23.3%
Opening an account23.3%
Problem caused by your funds being low11.7%
Problem with a company's investigation into an existing problem11.7%

How the company responded

Company responseComplaintsShare
Closed with explanation5591.7%
Closed with monetary relief46.7%
Closed with non-monetary relief11.7%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California1016.7%
New York58.3%
Florida46.7%
Texas46.7%
Arizona35%
Georgia35%
Indiana23.3%
Maryland23.3%
North Carolina23.3%
North Dakota23.3%
New Jersey23.3%
Nevada23.3%
Virginia23.3%
Alaska11.7%
Alabama11.7%
Colorado11.7%
Connecticut11.7%
Iowa11.7%
Idaho11.7%
Kansas11.7%
Louisiana11.7%
Massachusetts11.7%
Missouri11.7%
Montana11.7%
New Hampshire11.7%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 31, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
October 16, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
October 9, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 9, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
September 16, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
September 16, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
August 6, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 5, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
August 2, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
July 24, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 23, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
July 13, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with monetary reliefconsumerfinance.gov
July 12, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
June 26, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with monetary reliefconsumerfinance.gov
June 20, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 7, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 3, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
May 27, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
May 25, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
May 20, 2026Checking or savings accountProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
May 19, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 5, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 28, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
April 5, 2026Checking or savings accountManaging an accountClosed with non-monetary reliefconsumerfinance.gov
March 31, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.