Data / Consumer complaints / Kinum, Inc., Indianapolis, IN Branch
Kinum, Inc., Indianapolis, IN Branch: 430 CFPB consumer complaints in the last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Kinum, Inc., Indianapolis, IN Branch drew 430 consumer complaints in the CFPB database in the three years to November 6, 2026, and 618 since 2014. The largest group, 328, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 155. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.
The request: Watch Kinum, Inc., Indianapolis, IN Branch: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.
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- 430Complaints, last 3 years
- 618Complaints, all years
- 100.0%Responded on time
- 0.0%Closed with relief
- 4Products
- Oct 30, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 174 |
| 2025 | 158 |
| 2024 | 94 |
| 2023 | 45 |
| 2022 | 40 |
| 2021 | 23 |
| 2020 | 21 |
| 2019 | 12 |
| 2018 | 18 |
| 2017 | 12 |
| 2016 | 10 |
| 2015 | 9 |
| 2014 | 2 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Debt collection | 328 | 76.3% |
| Credit reporting or other personal consumer reports | 99 | 23% |
| Debt or credit management | 2 | 0.5% |
| Payday loan, title loan, personal loan, or advance loan | 1 | 0.2% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Attempts to collect debt not owed | 155 | 36% |
| Took or threatened to take negative or legal action | 68 | 15.8% |
| Written notification about debt | 50 | 11.6% |
| Incorrect information on your report | 48 | 11.2% |
| False statements or representation | 34 | 7.9% |
| Improper use of your report | 28 | 6.5% |
| Problem with a company's investigation into an existing problem | 22 | 5.1% |
| Communication tactics | 18 | 4.2% |
| Threatened to contact someone or share information improperly | 2 | 0.5% |
| Confusing or misleading advertising or marketing | 1 | 0.2% |
| Confusing or missing disclosures | 1 | 0.2% |
| Credit monitoring or identity theft protection services | 1 | 0.2% |
| Electronic communications | 1 | 0.2% |
| Issues with repayment | 1 | 0.2% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 430 | 100% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 69 | 16% |
| Michigan | 65 | 15.1% |
| Georgia | 40 | 9.3% |
| Florida | 25 | 5.8% |
| North Carolina | 25 | 5.8% |
| New York | 18 | 4.2% |
| Indiana | 17 | 4% |
| Maryland | 17 | 4% |
| South Carolina | 16 | 3.7% |
| Virginia | 15 | 3.5% |
| Ohio | 12 | 2.8% |
| California | 11 | 2.6% |
| Pennsylvania | 11 | 2.6% |
| Illinois | 9 | 2.1% |
| New Jersey | 8 | 1.9% |
| Nevada | 8 | 1.9% |
| Alabama | 6 | 1.4% |
| Louisiana | 6 | 1.4% |
| Tennessee | 6 | 1.4% |
| Oklahoma | 5 | 1.2% |
| Connecticut | 4 | 0.9% |
| Missouri | 4 | 0.9% |
| Mississippi | 4 | 0.9% |
| Colorado | 3 | 0.7% |
| Delaware | 3 | 0.7% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 30, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 18, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 30, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| September 24, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 24, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| September 17, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 16, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 14, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 11, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 10, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 10, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 9, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 8, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 8, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 4, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 4, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 31, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| August 28, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 22, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| August 21, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 20, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 16, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| August 14, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| August 12, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| August 12, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| August 12, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| August 12, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| August 11, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 11, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| August 10, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| August 9, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| August 8, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 5, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| August 3, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 2, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 2, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 31, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 30, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| July 29, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| July 29, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| July 29, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 29, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
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Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.