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Data / Consumer complaints / Intercontinental Exchange, Inc.

Intercontinental Exchange, Inc.: 36 CFPB complaints

The full list. Companies with consumer complaints to the CFPB: 5,399 rows, $133.99. Pay by card with no account. Prices exclude VAT. CSV and Excel files with the columns this page does not show (company, company as the CFPB records it, complaints, last 3 years, complaints, last 12 months, complaints, 12 months before, complaints, 12 months before that and 8 more), which open on your screen as soon as the payment clears and come by email. For agents and scripts: every list with its row count and price is at https://specstream.ai/data/lists.json.

Updated November 10, 2026. Source: CFPB Consumer Complaint Database.

Intercontinental Exchange, Inc. drew 36 consumer complaints in the CFPB database in the three years to November 9, 2026, and 42 since 2023. The largest group, 28, was about mortgage, and the most common issue was “Struggling to pay mortgage” with 10. The company responded on time to 100.0% of the complaints, and 2.8% closed with monetary or other relief. The CFPB records the company as INTERCONTINENTAL EXCHANGE, INC..

The request: Watch Intercontinental Exchange, Inc.: each new CFPB complaint by product and issue, with the date and the company response. $10 of credit on sign-up, no card.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 36Complaints, last 3 years
  • 42Complaints, all years
  • 100.0%Responded on time
  • 2.8%Closed with relief
  • 4Products
  • Oct 28, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 94
202516
202414
20238

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage2877.8%
Debt collection411.1%
Credit reporting or other personal consumer reports38.3%
Money transfer, virtual currency, or money service12.8%

Issues

IssueComplaintsShare
Struggling to pay mortgage1027.8%
Trouble during payment process822.2%
Closing on a mortgage719.4%
Attempts to collect debt not owed411.1%
Incorrect information on your report38.3%
Applying for a mortgage or refinancing an existing mortgage25.6%
Problem with a company's investigation into an existing problem12.8%
Wrong amount charged or received12.8%

How the company responded

Company responseComplaintsShare
Closed with explanation3391.7%
In progress25.6%
Closed with non-monetary relief12.8%

States

StateComplaintsShare
Georgia616.7%
Florida513.9%
New York411.1%
Texas38.3%
Virginia38.3%
California25.6%
Kentucky25.6%
Washington25.6%
Maryland12.8%
Maine12.8%
Michigan12.8%
Minnesota12.8%
Missouri12.8%
North Carolina12.8%
Ohio12.8%
Tennessee12.8%

Latest 36 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 28, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
September 7, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 3, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
May 14, 2026MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 24, 2025MortgageClosing on a mortgageClosed with non-monetary reliefconsumerfinance.gov
November 17, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 3, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
September 27, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
September 18, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 11, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 4, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
July 25, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 13, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 11, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 5, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
May 1, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 24, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
April 23, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
March 20, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
January 30, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
December 30, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
December 19, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 15, 2024MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
October 11, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 22, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 8, 2024MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
August 8, 2024MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
August 7, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 3, 2024MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
May 14, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
May 9, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 23, 2024Money transfer, virtual currency, or money serviceWrong amount charged or receivedClosed with explanationconsumerfinance.gov
April 22, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
March 18, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
December 13, 2023MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
November 24, 2023MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.