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Data / Consumer complaints / Incomm Holdings Inc.

Incomm Holdings Inc.: 2,284 CFPB consumer complaints in the last 3 years

Incomm Holdings Inc. drew 2,284 consumer complaints in the CFPB database in the three years to November 6, 2026, and 3,603 since 2015. The largest group, 2,187, was about prepaid card, and the most common issue was “Trouble using the card” with 1,357. The company responded on time to 73.1% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every prepaid card companyGet prepaid card in California
  • 2,284Complaints, last 3 years
  • 3,603Complaints, all years
  • 73.1%Responded on time
  • 0.0%Closed with relief
  • 6Products
  • Oct 30, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6564
2025586
20241,004
2023675
2022394
2021133
202085
201957
201818
201737
201640
201510

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Prepaid card2,18795.8%
Credit card632.8%
Checking or savings account160.7%
Money transfer, virtual currency, or money service160.7%
Credit reporting or other personal consumer reports10.1%
Debt or credit management10.1%

Issues

IssueComplaintsShare
Trouble using the card1,35759.4%
Problem with a purchase or transfer46020.1%
Problem getting a card or closing an account2079.1%
Unexpected or other fees1556.8%
Trouble using your card381.7%
Other features, terms, or problems140.6%
Managing an account120.5%
Problem with a purchase shown on your statement90.4%
Advertising80.4%
Fraud or scam60.3%
Getting a credit card20.1%
Other transaction problem20.1%
Problem with a lender or other company charging your account20.1%
Trouble accessing funds in your mobile or digital wallet20.1%
Unauthorized transactions or other transaction problem20.1%
Closing an account10.1%
Confusing or missing disclosures10.1%
Improper use of your report10.1%
Lost or stolen money order10.1%
Managing, opening, or closing your mobile wallet account10.1%
Opening an account10.1%
Other service problem10.1%
Wrong amount charged or received10.1%

How the company responded

Company responseComplaintsShare
Closed with explanation2,284100%

States

StateComplaintsShare
California39817.4%
Texas1828%
Florida1586.9%
New York1295.6%
New Jersey1064.6%
Pennsylvania853.7%
Illinois833.6%
Massachusetts823.6%
Ohio793.5%
Virginia652.8%
Maryland582.5%
Georgia562.5%
North Carolina532.3%
Michigan462%
Washington462%
Tennessee452%
Mississippi441.9%
Arizona421.8%
Connecticut401.8%
Indiana381.7%
Kentucky371.6%
Colorado291.3%
Iowa281.2%
Alabama261.1%
Louisiana261.1%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 30, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 28, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
October 28, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 26, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 25, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 25, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 24, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 23, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 23, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 22, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 22, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 21, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 21, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 21, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 21, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 20, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 20, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
October 20, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 20, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 19, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 19, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
October 19, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 18, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
October 17, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 16, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 16, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 16, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 16, 2026Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
October 16, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 15, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 15, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 14, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 14, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 14, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 13, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 13, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 12, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 12, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 11, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 11, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
October 9, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 8, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 8, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 8, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 7, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 7, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 6, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 6, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 5, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 5, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.