Data / Consumer complaints / Home Loan Center, Inc. / Payday loan, title loan, personal loan, or advance loan
Home Loan Center, Inc.: 36 CFPB complaints about payday loan, title loan, personal loan, or advance loan, last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Home Loan Center, Inc. drew 36 consumer complaints about payday loan, title loan, personal loan, or advance loan in the CFPB database in the three years to November 6, 2026, 31.3% of its 115 complaints in that time. The most common issue was “Getting the loan”. The company responded on time to 100.0% of them, and 0.0% closed with monetary or other relief.
The request: Watch Home Loan Center, Inc.: each new CFPB complaint about payday loan, title loan, personal loan, or advance loan by issue, with the date and the company response. $10 of work on sign-up, no card.
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- 36Complaints, last 3 years
- 31.3%Share of the company's complaints
- 100.0%Responded on time
- 0.0%Closed with relief
- Oct 6, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 14 | 38.9% |
| 12 months to Nov 6, 2025 | 11 | 30.6% |
| 12 months to Nov 6, 2024 | 11 | 30.6% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Getting the loan | 10 | 27.8% |
| Charged fees or interest you didn't expect | 5 | 13.9% |
| Improper use of your report | 3 | 8.3% |
| Was approved for a loan, but didn't receive the money | 3 | 8.3% |
| Can't contact lender or servicer | 2 | 5.6% |
| Getting a line of credit | 2 | 5.6% |
| Problem with additional add-on products or services | 2 | 5.6% |
| Problems receiving the advance | 2 | 5.6% |
| Confusing or misleading advertising or marketing | 1 | 2.8% |
| Confusing or missing disclosures | 1 | 2.8% |
| Incorrect information on your report | 1 | 2.8% |
| Problem when making payments | 1 | 2.8% |
| Problem with cash advance | 1 | 2.8% |
| Received a loan you didn't apply for | 1 | 2.8% |
| Struggling to pay your loan | 1 | 2.8% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 36 | 100% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| California | 6 | 16.7% |
| Florida | 3 | 8.3% |
| Texas | 3 | 8.3% |
| Arizona | 2 | 5.6% |
| Georgia | 2 | 5.6% |
| Illinois | 2 | 5.6% |
| New York | 2 | 5.6% |
| Oregon | 2 | 5.6% |
| Wisconsin | 2 | 5.6% |
| Alabama | 1 | 2.8% |
| Colorado | 1 | 2.8% |
| Idaho | 1 | 2.8% |
| Massachusetts | 1 | 2.8% |
| Maryland | 1 | 2.8% |
| Missouri | 1 | 2.8% |
| Mississippi | 1 | 2.8% |
| Ohio | 1 | 2.8% |
| Pennsylvania | 1 | 2.8% |
| South Carolina | 1 | 2.8% |
| South Dakota | 1 | 2.8% |
| Tennessee | 1 | 2.8% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 6, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 5, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| September 5, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting a line of credit | Closed with explanation | consumerfinance.gov |
| August 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Confusing or missing disclosures | Closed with explanation | consumerfinance.gov |
| July 12, 2026 | Payday loan, title loan, personal loan, or advance loan | Confusing or misleading advertising or marketing | Closed with explanation | consumerfinance.gov |
| June 28, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| April 27, 2026 | Payday loan, title loan, personal loan, or advance loan | Can't contact lender or servicer | Closed with explanation | consumerfinance.gov |
| March 27, 2026 | Payday loan, title loan, personal loan, or advance loan | Was approved for a loan, but didn't receive the money | Closed with explanation | consumerfinance.gov |
| February 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| February 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with cash advance | Closed with explanation | consumerfinance.gov |
| February 13, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| December 8, 2025 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| November 17, 2025 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| November 11, 2025 | Payday loan, title loan, personal loan, or advance loan | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 23, 2025 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| August 28, 2025 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| July 23, 2025 | Payday loan, title loan, personal loan, or advance loan | Problems receiving the advance | Closed with explanation | consumerfinance.gov |
| June 26, 2025 | Payday loan, title loan, personal loan, or advance loan | Problems receiving the advance | Closed with explanation | consumerfinance.gov |
| June 26, 2025 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| June 11, 2025 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| May 26, 2025 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| March 12, 2025 | Payday loan, title loan, personal loan, or advance loan | Was approved for a loan, but didn't receive the money | Closed with explanation | consumerfinance.gov |
| February 4, 2025 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| January 18, 2025 | Payday loan, title loan, personal loan, or advance loan | Received a loan you didn't apply for | Closed with explanation | consumerfinance.gov |
| November 22, 2024 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- All Home Loan Center, Inc. complaints
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.