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Data / Consumer complaints / Heartland Payment Systems Inc / Credit card

Heartland Payment Systems Inc: 57 CFPB complaints about credit card, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Heartland Payment Systems Inc drew 57 consumer complaints about credit card in the CFPB database in the three years to November 6, 2026, 10.6% of its 537 complaints in that time. The most common issue was “Fees or interest”. The company responded on time to 98.2% of them, and 0.0% closed with monetary or other relief.

The request: Watch Heartland Payment Systems Inc: each new CFPB complaint about credit card by issue, with the date and the company response. $10 of work on sign-up, no card.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 57Complaints, last 3 years
  • 10.6%Share of the company's complaints
  • 98.2%Responded on time
  • 0.0%Closed with relief
  • Aug 14, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20263154.4%
12 months to Nov 6, 20252340.4%
12 months to Nov 6, 202435.3%

Issues

IssueComplaintsShare
Fees or interest2849.1%
Problem with a purchase shown on your statement1933.3%
Closing your account58.8%
Other features, terms, or problems35.3%
Advertising and marketing, including promotional offers23.5%

How the company responded

Company responseComplaintsShare
Closed with explanation57100%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California610.5%
Illinois610.5%
New York610.5%
Pennsylvania58.8%
Connecticut47%
Florida47%
District of Columbia23.5%
Georgia23.5%
North Carolina23.5%
Nevada23.5%
Oregon23.5%
Texas23.5%
Virginia23.5%
Hawaii11.8%
Indiana11.8%
Kansas11.8%
Kentucky11.8%
Missouri11.8%
New Mexico11.8%
Ohio11.8%
Oklahoma11.8%
South Dakota11.8%
Tennessee11.8%
Wisconsin11.8%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
August 14, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
July 29, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
July 14, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
June 16, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
June 8, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
April 24, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
April 20, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
April 15, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
April 8, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
March 30, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
March 23, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
March 21, 2026Credit cardClosing your accountClosed with explanationconsumerfinance.gov
March 20, 2026Credit cardClosing your accountClosed with explanationconsumerfinance.gov
March 16, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
March 6, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
March 2, 2026Credit cardClosing your accountClosed with explanationconsumerfinance.gov
February 12, 2026Credit cardClosing your accountClosed with explanationconsumerfinance.gov
February 11, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
January 31, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
January 18, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
January 13, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
January 6, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
December 30, 2025Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
December 18, 2025Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
December 15, 2025Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.