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Data / Consumer complaints / Healthcare Finance Direct LLC.

Healthcare Finance Direct LLC.: 445 CFPB consumer complaints in the last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Healthcare Finance Direct LLC. drew 445 consumer complaints in the CFPB database in the three years to November 6, 2026, and 460 since 2022. The largest group, 247, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 132. The company responded on time to 94.2% of the complaints, and 2.9% closed with monetary or other relief.

The request: Watch Healthcare Finance Direct LLC.: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 445Complaints, last 3 years
  • 460Complaints, all years
  • 94.2%Responded on time
  • 2.9%Closed with relief
  • 8Products
  • Oct 22, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6153
2025144
2024145
202312
20226

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Attempts to collect debt not owed13229.7%
Took or threatened to take negative or legal action5211.7%
Charged fees or interest you didn't expect419.2%
Problem when making payments388.5%
Problem with additional add-on products or services337.4%
False statements or representation235.2%
Written notification about debt204.5%
Problem with the payoff process at the end of the loan194.3%
Getting the loan122.7%
Didn't provide services promised102.2%
Electronic communications92%
Communication tactics71.6%
Problem with a lender or other company charging your account61.3%
Struggling to pay your loan61.3%
Incorrect information on your report51.1%
Credit monitoring or identity theft protection services40.9%
Problem with a company's investigation into an existing problem40.9%
Threatened to contact someone or share information improperly40.9%
Problem with a purchase shown on your statement30.7%
Fees or interest20.4%
Fraud or scam20.4%
Improper use of your report20.4%
Other features, terms, or problems20.4%
Problem with a company's investigation into an existing issue20.4%
Advertising and marketing, including promotional offers10.2%

How the company responded

Company responseComplaintsShare
Closed with explanation42796%
Closed with monetary relief132.9%
In progress51.1%

States

StateComplaintsShare
Florida5813%
Texas4510.1%
California378.3%
Georgia255.6%
New York245.4%
Virginia235.2%
Michigan184%
Pennsylvania184%
Illinois163.6%
Ohio163.6%
South Carolina132.9%
Arizona122.7%
Maryland122.7%
Colorado92%
Indiana71.6%
North Carolina71.6%
Oregon71.6%
Missouri61.3%
Tennessee61.3%
New Jersey51.1%
New Mexico51.1%
Nevada51.1%
Oklahoma51.1%
Utah51.1%
Wisconsin51.1%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 22, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 21, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesIn progressconsumerfinance.gov
October 16, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 16, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 29, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsIn progressconsumerfinance.gov
September 21, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
September 21, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsIn progressconsumerfinance.gov
September 14, 2026Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
September 14, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with monetary reliefconsumerfinance.gov
September 10, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 5, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 27, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
August 27, 2026Debt or credit managementDidn't provide services promisedClosed with monetary reliefconsumerfinance.gov
August 26, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsIn progressconsumerfinance.gov
August 18, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
August 18, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
August 18, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
August 18, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
August 17, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 17, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
August 13, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with monetary reliefconsumerfinance.gov
August 9, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
August 5, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectIn progressconsumerfinance.gov
August 3, 2026Debt collectionAttempts to collect debt not owedClosed with monetary reliefconsumerfinance.gov
August 3, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
July 29, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 23, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
July 21, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
July 20, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 20, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
July 20, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 17, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 15, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
July 14, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
July 14, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
July 2, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
July 1, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
June 30, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 30, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 19, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
June 18, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 18, 2026Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
June 14, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
June 10, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
June 10, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
June 9, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
June 8, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 8, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 8, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with monetary reliefconsumerfinance.gov
June 5, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.