Data / Consumer complaints / Healthcare Finance Direct LLC.
Healthcare Finance Direct LLC.: 445 CFPB consumer complaints in the last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Healthcare Finance Direct LLC. drew 445 consumer complaints in the CFPB database in the three years to November 6, 2026, and 460 since 2022. The largest group, 247, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 132. The company responded on time to 94.2% of the complaints, and 2.9% closed with monetary or other relief.
The request: Watch Healthcare Finance Direct LLC.: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.
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- 445Complaints, last 3 years
- 460Complaints, all years
- 94.2%Responded on time
- 2.9%Closed with relief
- 8Products
- Oct 22, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 153 |
| 2025 | 144 |
| 2024 | 145 |
| 2023 | 12 |
| 2022 | 6 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Debt collection | 247 | 55.5% |
| Payday loan, title loan, personal loan, or advance loan | 149 | 33.5% |
| Credit reporting or other personal consumer reports | 17 | 3.8% |
| Debt or credit management | 11 | 2.5% |
| Credit card | 10 | 2.2% |
| Checking or savings account | 7 | 1.6% |
| Money transfer, virtual currency, or money service | 2 | 0.4% |
| Prepaid card | 2 | 0.4% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Attempts to collect debt not owed | 132 | 29.7% |
| Took or threatened to take negative or legal action | 52 | 11.7% |
| Charged fees or interest you didn't expect | 41 | 9.2% |
| Problem when making payments | 38 | 8.5% |
| Problem with additional add-on products or services | 33 | 7.4% |
| False statements or representation | 23 | 5.2% |
| Written notification about debt | 20 | 4.5% |
| Problem with the payoff process at the end of the loan | 19 | 4.3% |
| Getting the loan | 12 | 2.7% |
| Didn't provide services promised | 10 | 2.2% |
| Electronic communications | 9 | 2% |
| Communication tactics | 7 | 1.6% |
| Problem with a lender or other company charging your account | 6 | 1.3% |
| Struggling to pay your loan | 6 | 1.3% |
| Incorrect information on your report | 5 | 1.1% |
| Credit monitoring or identity theft protection services | 4 | 0.9% |
| Problem with a company's investigation into an existing problem | 4 | 0.9% |
| Threatened to contact someone or share information improperly | 4 | 0.9% |
| Problem with a purchase shown on your statement | 3 | 0.7% |
| Fees or interest | 2 | 0.4% |
| Fraud or scam | 2 | 0.4% |
| Improper use of your report | 2 | 0.4% |
| Other features, terms, or problems | 2 | 0.4% |
| Problem with a company's investigation into an existing issue | 2 | 0.4% |
| Advertising and marketing, including promotional offers | 1 | 0.2% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 427 | 96% |
| Closed with monetary relief | 13 | 2.9% |
| In progress | 5 | 1.1% |
States
| State | Complaints | Share |
|---|---|---|
| Florida | 58 | 13% |
| Texas | 45 | 10.1% |
| California | 37 | 8.3% |
| Georgia | 25 | 5.6% |
| New York | 24 | 5.4% |
| Virginia | 23 | 5.2% |
| Michigan | 18 | 4% |
| Pennsylvania | 18 | 4% |
| Illinois | 16 | 3.6% |
| Ohio | 16 | 3.6% |
| South Carolina | 13 | 2.9% |
| Arizona | 12 | 2.7% |
| Maryland | 12 | 2.7% |
| Colorado | 9 | 2% |
| Indiana | 7 | 1.6% |
| North Carolina | 7 | 1.6% |
| Oregon | 7 | 1.6% |
| Missouri | 6 | 1.3% |
| Tennessee | 6 | 1.3% |
| New Jersey | 5 | 1.1% |
| New Mexico | 5 | 1.1% |
| Nevada | 5 | 1.1% |
| Oklahoma | 5 | 1.1% |
| Utah | 5 | 1.1% |
| Wisconsin | 5 | 1.1% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 22, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | In progress | consumerfinance.gov |
| October 16, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| September 29, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | In progress | consumerfinance.gov |
| September 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| September 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | In progress | consumerfinance.gov |
| September 14, 2026 | Credit card | Problem when making payments | Closed with explanation | consumerfinance.gov |
| September 14, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with monetary relief | consumerfinance.gov |
| September 10, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 5, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 27, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| August 27, 2026 | Debt or credit management | Didn't provide services promised | Closed with monetary relief | consumerfinance.gov |
| August 26, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | In progress | consumerfinance.gov |
| August 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| August 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| August 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| August 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| August 17, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 17, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| August 13, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with monetary relief | consumerfinance.gov |
| August 9, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| August 5, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | In progress | consumerfinance.gov |
| August 3, 2026 | Debt collection | Attempts to collect debt not owed | Closed with monetary relief | consumerfinance.gov |
| August 3, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| July 29, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| July 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| July 20, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| July 20, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| July 20, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 17, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 15, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| July 14, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| July 14, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| July 2, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| July 1, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| June 30, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| June 30, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| June 19, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| June 18, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| June 18, 2026 | Credit card | Problem when making payments | Closed with explanation | consumerfinance.gov |
| June 14, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| June 10, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| June 10, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| June 9, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| June 8, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| June 8, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| June 8, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with monetary relief | consumerfinance.gov |
| June 5, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
Also on SpecStream
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- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Debt or credit management complaints
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- Consumer complaints in Texas
- Consumer complaints in California
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.