Data / Consumer complaints / Groundfloor Finance Inc.
Groundfloor Finance Inc.: 18 CFPB complaints, last 3 years
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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.
Groundfloor Finance Inc. drew 18 consumer complaints in the CFPB database in the three years to November 9, 2026, and 27 since 2018. The largest group, 9, was about checking or savings account, and the most common issue was “Managing an account” with 9. The company responded on time to 38.9% of the complaints, and 0.0% closed with monetary or other relief.
The request: Watch Groundfloor Finance Inc.: each new CFPB complaint by product and issue, with the date and the company response.
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
- 18Complaints, last 3 years
- 27Complaints, all years
- 38.9%Responded on time
- 0.0%Closed with relief
- 5Products
- Jul 15, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 9 | 6 |
| 2025 | 3 |
| 2024 | 9 |
| 2023 | 4 |
| 2022 | 2 |
| 2021 | 1 |
| 2018 | 2 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Checking or savings account | 9 | 50% |
| Money transfer, virtual currency, or money service | 6 | 33.3% |
| Credit reporting or other personal consumer reports | 1 | 5.6% |
| Debt or credit management | 1 | 5.6% |
| Mortgage | 1 | 5.6% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Managing an account | 9 | 50% |
| Money was not available when promised | 2 | 11.1% |
| Trouble accessing funds in your mobile or digital wallet | 2 | 11.1% |
| Closing on a mortgage | 1 | 5.6% |
| Fraud or scam | 1 | 5.6% |
| Problem with a company's investigation into an existing problem | 1 | 5.6% |
| Problem with customer service | 1 | 5.6% |
| Unexpected or other fees | 1 | 5.6% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 18 | 100% |
States
| State | Complaints | Share |
|---|---|---|
| Connecticut | 6 | 33.3% |
| New York | 3 | 16.7% |
| California | 2 | 11.1% |
| Florida | 2 | 11.1% |
| Hawaii | 1 | 5.6% |
| Idaho | 1 | 5.6% |
| Maryland | 1 | 5.6% |
| Michigan | 1 | 5.6% |
| Ohio | 1 | 5.6% |
Latest 18 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| July 15, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| June 15, 2026 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with explanation | consumerfinance.gov |
| June 14, 2026 | Money transfer, virtual currency, or money service | Trouble accessing funds in your mobile or digital wallet | Closed with explanation | consumerfinance.gov |
| May 23, 2026 | Money transfer, virtual currency, or money service | Unexpected or other fees | Closed with explanation | consumerfinance.gov |
| May 13, 2026 | Money transfer, virtual currency, or money service | Trouble accessing funds in your mobile or digital wallet | Closed with explanation | consumerfinance.gov |
| May 6, 2026 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| June 14, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| February 8, 2025 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with explanation | consumerfinance.gov |
| January 6, 2025 | Debt or credit management | Problem with customer service | Closed with explanation | consumerfinance.gov |
| August 30, 2024 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| July 26, 2024 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| July 8, 2024 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| July 1, 2024 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| June 21, 2024 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| June 14, 2024 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| May 24, 2024 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| May 14, 2024 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| April 26, 2024 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Checking or savings account complaints
- Every company with Money transfer, virtual currency, or money service complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Debt or credit management complaints
- Consumer complaints in Connecticut
- Consumer complaints in New York
- Consumer complaints in California
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.
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