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Data / Consumer complaints / FirstKey Holdings, LLC

FirstKey Holdings, LLC: 16 CFPB complaints, last 3 years

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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.

FirstKey Holdings, LLC drew 16 consumer complaints in the CFPB database in the three years to November 9, 2026, and 39 since 2015. The largest group, 6, was about mortgage, and the most common issue was “Struggling to pay mortgage” with 3. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.

The request: Watch FirstKey Holdings, LLC: each new CFPB complaint by product and issue, with the date and the company response. $10 of credit on sign-up, no card.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 16Complaints, last 3 years
  • 39Complaints, all years
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • 4Products
  • Oct 14, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 98
20254
20243
20235
20212
20182
20173
20168
20154

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage637.5%
Debt collection531.2%
Student loan318.8%
Credit reporting or other personal consumer reports212.5%

Issues

IssueComplaintsShare
Struggling to pay mortgage318.8%
Attempts to collect debt not owed212.5%
Dealing with your lender or servicer212.5%
Incorrect information on your report212.5%
Took or threatened to take negative or legal action212.5%
Trouble during payment process212.5%
Applying for a mortgage or refinancing an existing mortgage16.2%
False statements or representation16.2%
Getting a loan16.2%

How the company responded

Company responseComplaintsShare
Closed with explanation16100%

States

StateComplaintsShare
New York425%
Minnesota318.8%
Georgia212.5%
California16.2%
Connecticut16.2%
Florida16.2%
Illinois16.2%
Maryland16.2%
Pennsylvania16.2%
Tennessee16.2%

Latest 16 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 14, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
March 23, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 19, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
March 4, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
February 24, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 4, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
January 12, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 2, 2026Student loanGetting a loanClosed with explanationconsumerfinance.gov
December 10, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
December 1, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 17, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 18, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 26, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
July 10, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 9, 2024MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
December 8, 2023MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.