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Data / Consumer complaints / First American Financial Corporation

First American Financial Corporation: 49 CFPB consumer complaints in the last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

First American Financial Corporation drew 49 consumer complaints in the CFPB database in the three years to November 6, 2026, and 258 since 2013. The largest group, 35, was about mortgage, and the most common issue was “Closing on a mortgage” with 18. The company responded on time to 100.0% of the complaints, and 4.1% closed with monetary or other relief. The CFPB records the company as FIRST AMERICAN FINANCIAL CORPORATION.

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  • 49Complaints, last 3 years
  • 258Complaints, all years
  • 100.0%Responded on time
  • 4.1%Closed with relief
  • 4Products
  • Sep 4, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 611
202519
202417
202310
202211
202111
202011
201915
201823
201740
201631
201522
201428
20139

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage3571.4%
Debt collection714.3%
Credit reporting or other personal consumer reports48.2%
Money transfer, virtual currency, or money service36.1%

Issues

IssueComplaintsShare
Closing on a mortgage1836.7%
Trouble during payment process918.4%
Applying for a mortgage or refinancing an existing mortgage48.2%
Struggling to pay mortgage48.2%
Attempts to collect debt not owed36.1%
False statements or representation24.1%
Fraud or scam24.1%
Written notification about debt24.1%
Confusing or missing disclosures12%
Credit monitoring or identity theft protection services12%
Improper use of your report12%
Problem with a company's investigation into an existing issue12%
Problem with a company's investigation into an existing problem12%

How the company responded

Company responseComplaintsShare
Closed with explanation4795.9%
Closed with monetary relief24.1%

States

StateComplaintsShare
California1224.5%
Florida612.2%
Texas510.2%
New York48.2%
Arizona36.1%
Georgia36.1%
Utah36.1%
Maryland24.1%
Connecticut12%
Idaho12%
Illinois12%
Nebraska12%
Pennsylvania12%
Tennessee12%
Virginia12%
Vermont12%
Washington12%
Wisconsin12%
Wyoming12%

Latest 49 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 4, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
August 26, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
August 24, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
July 27, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
June 27, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
June 15, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
April 29, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 20, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 20, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 15, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
February 4, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
December 30, 2025Money transfer, virtual currency, or money serviceConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
December 1, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
November 25, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
October 27, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
October 3, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
September 19, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
September 11, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
September 10, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 8, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 3, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
August 27, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 11, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
July 22, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
May 23, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
May 14, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
May 2, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
April 15, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
April 4, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 22, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
December 23, 2024Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
December 21, 2024Credit reporting or other personal consumer reportsCredit monitoring or identity theft protection servicesClosed with explanationconsumerfinance.gov
December 18, 2024MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
December 17, 2024MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
August 13, 2024MortgageTrouble during payment processClosed with monetary reliefconsumerfinance.gov
July 27, 2024Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 24, 2024MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
July 20, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 26, 2024MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
June 6, 2024Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing issueClosed with explanationconsumerfinance.gov
March 22, 2024MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
March 14, 2024MortgageClosing on a mortgageClosed with monetary reliefconsumerfinance.gov
February 22, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 4, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 19, 2024Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
January 17, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 17, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
December 27, 2023MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
December 22, 2023Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.