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Data / Consumer complaints / First American Financial Corporation / Mortgage

First American Financial Corporation: 35 CFPB complaints about mortgage, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

First American Financial Corporation drew 35 consumer complaints about mortgage in the CFPB database in the three years to November 6, 2026, 71.4% of its 49 complaints in that time. The most common issue was “Closing on a mortgage”. The company responded on time to 100.0% of them, and 5.7% closed with monetary or other relief.

The request: Watch First American Financial Corporation: each new CFPB complaint about mortgage by issue, with the date and the company response. $10 of work on sign-up, no card.

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  • 35Complaints, last 3 years
  • 71.4%Share of the company's complaints
  • 100.0%Responded on time
  • 5.7%Closed with relief
  • Aug 24, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 2026925.7%
12 months to Nov 6, 20251645.7%
12 months to Nov 6, 20241028.6%

Issues

IssueComplaintsShare
Closing on a mortgage1851.4%
Trouble during payment process925.7%
Applying for a mortgage or refinancing an existing mortgage411.4%
Struggling to pay mortgage411.4%

How the company responded

Company responseComplaintsShare
Closed with explanation3394.3%
Closed with monetary relief25.7%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California720%
Florida411.4%
New York411.4%
Texas411.4%
Arizona25.7%
Georgia25.7%
Maryland25.7%
Connecticut12.9%
Idaho12.9%
Illinois12.9%
Nebraska12.9%
Pennsylvania12.9%
Tennessee12.9%
Utah12.9%
Virginia12.9%
Vermont12.9%
Wyoming12.9%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
August 24, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
July 27, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
June 27, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
June 15, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
April 29, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 15, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
February 4, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
December 1, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
November 25, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
October 27, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
October 3, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
September 11, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
September 8, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 3, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
August 27, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 11, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
July 22, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
May 23, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
May 14, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
May 2, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
April 15, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
April 4, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 22, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
December 18, 2024MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
December 17, 2024MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.