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Data / Consumer complaints / E Mortgage Capital, Inc. / Mortgage

E Mortgage Capital, Inc.: 39 CFPB complaints about mortgage, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

E Mortgage Capital, Inc. drew 39 consumer complaints about mortgage in the CFPB database in the three years to November 6, 2026, 84.8% of its 46 complaints in that time. The most common issue was “Applying for a mortgage or refinancing an existing mortgage”. The company responded on time to 97.4% of them, and 0.0% closed with monetary or other relief.

The request: Watch E Mortgage Capital, Inc.: each new CFPB complaint about mortgage by issue, with the date and the company response. $10 of work on sign-up, no card.

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  • 39Complaints, last 3 years
  • 84.8%Share of the company's complaints
  • 97.4%Responded on time
  • 0.0%Closed with relief
  • Jul 16, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20261435.9%
12 months to Nov 6, 20251230.8%
12 months to Nov 6, 20241333.3%

Issues

IssueComplaintsShare
Applying for a mortgage or refinancing an existing mortgage2769.2%
Closing on a mortgage717.9%
Improper use of your report37.7%
Trouble during payment process25.1%

How the company responded

Company responseComplaintsShare
Closed with explanation39100%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California1025.6%
North Carolina512.8%
Nevada37.7%
Alabama25.1%
Arizona25.1%
Florida25.1%
Illinois25.1%
South Carolina25.1%
Washington25.1%
Colorado12.6%
Connecticut12.6%
Georgia12.6%
Minnesota12.6%
Missouri12.6%
New Hampshire12.6%
Ohio12.6%
Oregon12.6%
Texas12.6%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
July 16, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
July 8, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
June 24, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
May 30, 2026MortgageImproper use of your reportClosed with explanationconsumerfinance.gov
May 8, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
May 1, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
February 25, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 20, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
February 18, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
February 9, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
February 3, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
January 22, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
January 19, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
December 31, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
October 29, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 6, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
August 26, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
June 17, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
May 16, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
April 18, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
April 18, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
April 17, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
March 27, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
March 12, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
February 14, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.