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Data / Consumer complaints / DriveTime / Vehicle loan or lease

DriveTime: 153 CFPB complaints about vehicle loan or lease, last 3 years

DriveTime drew 153 consumer complaints about vehicle loan or lease in the CFPB database in the three years to November 6, 2026, 38.5% of its 397 complaints in that time. The most common issue was “Managing the loan or lease”. The company responded on time to 99.3% of them, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every company for this productGet vehicle loan or lease in Florida
  • 153Complaints, last 3 years
  • 38.5%Share of the company's complaints
  • 99.3%Responded on time
  • 0.0%Closed with relief
  • Oct 24, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20266039.2%
12 months to Nov 6, 20256039.2%
12 months to Nov 6, 20243321.6%

Issues

IssueComplaintsShare
Managing the loan or lease4831.4%
Getting a loan or lease4328.1%
Repossession4026.1%
Problems at the end of the loan or lease117.2%
Struggling to pay your loan53.3%
Incorrect information on your report32%
Credit monitoring or identity theft protection services10.7%
Problem with a company's investigation into an existing problem10.7%
Problem with fraud alerts or security freezes10.7%

How the company responded

Company responseComplaintsShare
Closed with explanation14393.5%
In progress106.5%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Florida2919%
Georgia2415.7%
Texas1811.8%
California1610.5%
North Carolina74.6%
Pennsylvania74.6%
Virginia74.6%
Maryland53.3%
Missouri53.3%
Alabama32%
Delaware32%
Illinois32%
Ohio32%
South Carolina32%
Arizona21.3%
Indiana21.3%
Michigan21.3%
Minnesota21.3%
New Mexico21.3%
Nevada21.3%
New York21.3%
Arkansas10.7%
Colorado10.7%
District of Columbia10.7%
Louisiana10.7%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 24, 2026Vehicle loan or leaseRepossessionIn progressconsumerfinance.gov
October 22, 2026Vehicle loan or leaseProblems at the end of the loan or leaseIn progressconsumerfinance.gov
October 14, 2026Vehicle loan or leaseGetting a loan or leaseIn progressconsumerfinance.gov
October 5, 2026Vehicle loan or leaseRepossessionIn progressconsumerfinance.gov
September 24, 2026Vehicle loan or leaseGetting a loan or leaseIn progressconsumerfinance.gov
September 23, 2026Vehicle loan or leaseManaging the loan or leaseIn progressconsumerfinance.gov
September 17, 2026Vehicle loan or leaseManaging the loan or leaseIn progressconsumerfinance.gov
September 6, 2026Vehicle loan or leaseManaging the loan or leaseIn progressconsumerfinance.gov
August 26, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
August 26, 2026Vehicle loan or leaseStruggling to pay your loanClosed with explanationconsumerfinance.gov
August 24, 2026Vehicle loan or leaseStruggling to pay your loanClosed with explanationconsumerfinance.gov
August 18, 2026Vehicle loan or leaseCredit monitoring or identity theft protection servicesIn progressconsumerfinance.gov
August 10, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
August 6, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
August 3, 2026Vehicle loan or leaseGetting a loan or leaseIn progressconsumerfinance.gov
August 3, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
July 29, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
July 16, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
June 3, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
May 19, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
May 16, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
May 16, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
May 11, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
May 4, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
April 20, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.