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Data / Consumer complaints / Discover Bank / Debt or credit management

Discover Bank: 48 CFPB complaints about debt or credit management, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Discover Bank drew 48 consumer complaints about debt or credit management in the CFPB database in the three years to November 6, 2026, 0.3% of its 18,259 complaints in that time. The most common issue was “Confusing or missing disclosures”. The company responded on time to 100.0% of them, and 20.8% closed with monetary or other relief.

The request: Watch Discover Bank: each new CFPB complaint about debt or credit management by issue, with the date and the company response. $10 of work on sign-up, no card.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 48Complaints, last 3 years
  • 0.3%Share of the company's complaints
  • 100.0%Responded on time
  • 20.8%Closed with relief
  • Mar 24, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20261020.8%
12 months to Nov 6, 20251939.6%
12 months to Nov 6, 20241939.6%

Issues

IssueComplaintsShare
Confusing or missing disclosures1531.2%
Unauthorized withdrawals or charges1122.9%
Didn't provide services promised714.6%
Confusing or misleading advertising or marketing612.5%
Problem with customer service612.5%
Charged upfront or unexpected fees36.2%

How the company responded

Company responseComplaintsShare
Closed with explanation3879.2%
Closed with non-monetary relief1020.8%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Georgia612.5%
California510.4%
Ohio48.3%
Alabama36.2%
Maryland36.2%
North Carolina36.2%
New York36.2%
Florida24.2%
Illinois24.2%
Indiana24.2%
Massachusetts24.2%
Virginia24.2%
Arkansas12.1%
Colorado12.1%
Louisiana12.1%
Michigan12.1%
Missouri12.1%
New Jersey12.1%
Nevada12.1%
Pennsylvania12.1%
Texas12.1%
Washington12.1%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
March 24, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
March 18, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
March 9, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
February 15, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
February 8, 2026Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
January 27, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
December 26, 2025Debt or credit managementProblem with customer serviceClosed with non-monetary reliefconsumerfinance.gov
December 10, 2025Debt or credit managementDidn't provide services promisedClosed with non-monetary reliefconsumerfinance.gov
November 21, 2025Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
November 12, 2025Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
September 25, 2025Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
September 22, 2025Debt or credit managementDidn't provide services promisedClosed with non-monetary reliefconsumerfinance.gov
August 29, 2025Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
August 23, 2025Debt or credit managementUnauthorized withdrawals or chargesClosed with non-monetary reliefconsumerfinance.gov
July 22, 2025Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
June 20, 2025Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
June 16, 2025Debt or credit managementConfusing or missing disclosuresClosed with non-monetary reliefconsumerfinance.gov
June 3, 2025Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
April 27, 2025Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
April 21, 2025Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
April 18, 2025Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
April 17, 2025Debt or credit managementDidn't provide services promisedClosed with non-monetary reliefconsumerfinance.gov
March 17, 2025Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
March 7, 2025Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
February 24, 2025Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.