Data / Consumer complaints / Denefits LLC
Denefits LLC: 209 CFPB consumer complaints in the last 3 years
Denefits LLC drew 209 consumer complaints in the CFPB database in the three years to November 6, 2026, and 252 since 2022. The largest group, 97, was about debt collection, and the most common issue was “Incorrect information on your report” with 56. The company responded on time to 94.3% of the complaints, and 1.4% closed with monetary or other relief.
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
- 209Complaints, last 3 years
- 252Complaints, all years
- 94.3%Responded on time
- 1.4%Closed with relief
- 5Products
- Oct 21, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 64 |
| 2025 | 75 |
| 2024 | 59 |
| 2023 | 42 |
| 2022 | 12 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Debt collection | 97 | 46.4% |
| Credit reporting or other personal consumer reports | 91 | 43.5% |
| Debt or credit management | 12 | 5.7% |
| Payday loan, title loan, personal loan, or advance loan | 8 | 3.8% |
| Money transfer, virtual currency, or money service | 1 | 0.5% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 56 | 26.8% |
| Attempts to collect debt not owed | 33 | 15.8% |
| Took or threatened to take negative or legal action | 27 | 12.9% |
| Improper use of your report | 17 | 8.1% |
| Problem with a company's investigation into an existing problem | 17 | 8.1% |
| False statements or representation | 15 | 7.2% |
| Communication tactics | 9 | 4.3% |
| Didn't provide services promised | 7 | 3.3% |
| Electronic communications | 7 | 3.3% |
| Written notification about debt | 6 | 2.9% |
| Charged fees or interest you didn't expect | 3 | 1.4% |
| Charged upfront or unexpected fees | 3 | 1.4% |
| Credit monitoring or identity theft protection services | 3 | 1.4% |
| Problem with additional add-on products or services | 2 | 1% |
| Confusing or misleading advertising or marketing | 1 | 0.5% |
| Confusing or missing disclosures | 1 | 0.5% |
| Money was not available when promised | 1 | 0.5% |
| Struggling to pay your loan | 1 | 0.5% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 205 | 98.1% |
| Closed with non-monetary relief | 3 | 1.4% |
| In progress | 1 | 0.5% |
States
| State | Complaints | Share |
|---|---|---|
| Florida | 42 | 20.1% |
| Texas | 26 | 12.4% |
| Georgia | 13 | 6.2% |
| North Carolina | 12 | 5.7% |
| Pennsylvania | 11 | 5.3% |
| California | 10 | 4.8% |
| New York | 9 | 4.3% |
| Virginia | 9 | 4.3% |
| New Jersey | 8 | 3.8% |
| Massachusetts | 7 | 3.3% |
| South Carolina | 6 | 2.9% |
| Alabama | 5 | 2.4% |
| Ohio | 5 | 2.4% |
| Tennessee | 5 | 2.4% |
| Missouri | 4 | 1.9% |
| Illinois | 3 | 1.4% |
| Indiana | 3 | 1.4% |
| Maryland | 3 | 1.4% |
| Michigan | 3 | 1.4% |
| Washington | 3 | 1.4% |
| Wisconsin | 3 | 1.4% |
| Connecticut | 2 | 1% |
| District of Columbia | 2 | 1% |
| Iowa | 2 | 1% |
| Louisiana | 2 | 1% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 21, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 17, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Debt collection | Attempts to collect debt not owed | In progress | consumerfinance.gov |
| October 9, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 3, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 3, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 27, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 8, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 6, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| August 25, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 22, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 24, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| July 14, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 9, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| June 12, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| June 9, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| June 3, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| May 31, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with non-monetary relief | consumerfinance.gov |
| May 28, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| May 27, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| May 26, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 25, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| May 23, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 20, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| May 11, 2026 | Debt or credit management | Charged upfront or unexpected fees | Closed with explanation | consumerfinance.gov |
| May 11, 2026 | Debt or credit management | Charged upfront or unexpected fees | Closed with explanation | consumerfinance.gov |
| May 10, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 4, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| May 1, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 27, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| April 22, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| April 17, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 17, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 10, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| April 7, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 30, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| March 28, 2026 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with explanation | consumerfinance.gov |
| March 28, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| March 26, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 26, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| March 25, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| March 25, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| March 24, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 23, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| March 21, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| March 17, 2026 | Debt or credit management | Charged upfront or unexpected fees | Closed with explanation | consumerfinance.gov |
| March 13, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Debt collection complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Debt or credit management complaints
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- Consumer complaints in Florida
- Consumer complaints in Texas
- Consumer complaints in Georgia
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.