Data / Consumer complaints / Creditors Bureau Associates
Creditors Bureau Associates: 353 CFPB consumer complaints in the last 3 years
Creditors Bureau Associates drew 353 consumer complaints in the CFPB database in the three years to November 6, 2026, and 691 since 2014. The largest group, 284, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 126. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
- 353Complaints, last 3 years
- 691Complaints, all years
- 100.0%Responded on time
- 0.0%Closed with relief
- 4Products
- Oct 28, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 117 |
| 2025 | 131 |
| 2024 | 102 |
| 2023 | 59 |
| 2022 | 79 |
| 2021 | 99 |
| 2020 | 33 |
| 2019 | 13 |
| 2018 | 21 |
| 2017 | 15 |
| 2016 | 17 |
| 2015 | 1 |
| 2014 | 4 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Debt collection | 284 | 80.5% |
| Credit reporting or other personal consumer reports | 67 | 19% |
| Checking or savings account | 1 | 0.3% |
| Student loan | 1 | 0.3% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Attempts to collect debt not owed | 126 | 35.7% |
| Written notification about debt | 60 | 17% |
| Took or threatened to take negative or legal action | 47 | 13.3% |
| False statements or representation | 37 | 10.5% |
| Incorrect information on your report | 33 | 9.3% |
| Improper use of your report | 18 | 5.1% |
| Problem with a company's investigation into an existing problem | 14 | 4% |
| Communication tactics | 8 | 2.3% |
| Electronic communications | 4 | 1.1% |
| Problem with fraud alerts or security freezes | 2 | 0.6% |
| Threatened to contact someone or share information improperly | 2 | 0.6% |
| Problem with a lender or other company charging your account | 1 | 0.3% |
| Struggling to repay your loan | 1 | 0.3% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 353 | 100% |
States
| State | Complaints | Share |
|---|---|---|
| Georgia | 231 | 65.4% |
| North Carolina | 29 | 8.2% |
| Alabama | 19 | 5.4% |
| Florida | 18 | 5.1% |
| South Carolina | 8 | 2.3% |
| Tennessee | 7 | 2% |
| Texas | 6 | 1.7% |
| Louisiana | 5 | 1.4% |
| Michigan | 4 | 1.1% |
| Mississippi | 4 | 1.1% |
| Ohio | 4 | 1.1% |
| Kansas | 3 | 0.8% |
| Colorado | 2 | 0.6% |
| New Jersey | 2 | 0.6% |
| U.S. Virgin Islands | 2 | 0.6% |
| Arizona | 1 | 0.3% |
| California | 1 | 0.3% |
| Connecticut | 1 | 0.3% |
| Indiana | 1 | 0.3% |
| Kentucky | 1 | 0.3% |
| Missouri | 1 | 0.3% |
| Montana | 1 | 0.3% |
| Puerto Rico | 1 | 0.3% |
| Virginia | 1 | 0.3% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 28, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 6, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 1, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 1, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 30, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| September 24, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 22, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 18, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 16, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 14, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 13, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| September 13, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 13, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 13, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 9, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| September 8, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 4, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| September 4, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| September 1, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| August 29, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 27, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| August 26, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| August 23, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| August 22, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| August 20, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 18, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| August 13, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| August 8, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 6, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 4, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| July 31, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| July 28, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 27, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| July 27, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 27, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| July 24, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| July 21, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 20, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| July 20, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| July 16, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 16, 2026 | Debt collection | Electronic communications | Closed with explanation | consumerfinance.gov |
| July 15, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| July 13, 2026 | Debt collection | Electronic communications | Closed with explanation | consumerfinance.gov |
| July 13, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 8, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 8, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Debt collection complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Checking or savings account complaints
- Every company with Student loan complaints
- Consumer complaints in Georgia
- Consumer complaints in North Carolina
- Consumer complaints in Alabama
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.