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Data / Consumer complaints / Creditors Bureau Associates

Creditors Bureau Associates: 353 CFPB consumer complaints in the last 3 years

Creditors Bureau Associates drew 353 consumer complaints in the CFPB database in the three years to November 6, 2026, and 691 since 2014. The largest group, 284, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 126. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 353Complaints, last 3 years
  • 691Complaints, all years
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • 4Products
  • Oct 28, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6117
2025131
2024102
202359
202279
202199
202033
201913
201821
201715
201617
20151
20144

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Attempts to collect debt not owed12635.7%
Written notification about debt6017%
Took or threatened to take negative or legal action4713.3%
False statements or representation3710.5%
Incorrect information on your report339.3%
Improper use of your report185.1%
Problem with a company's investigation into an existing problem144%
Communication tactics82.3%
Electronic communications41.1%
Problem with fraud alerts or security freezes20.6%
Threatened to contact someone or share information improperly20.6%
Problem with a lender or other company charging your account10.3%
Struggling to repay your loan10.3%

How the company responded

Company responseComplaintsShare
Closed with explanation353100%

States

StateComplaintsShare
Georgia23165.4%
North Carolina298.2%
Alabama195.4%
Florida185.1%
South Carolina82.3%
Tennessee72%
Texas61.7%
Louisiana51.4%
Michigan41.1%
Mississippi41.1%
Ohio41.1%
Kansas30.8%
Colorado20.6%
New Jersey20.6%
U.S. Virgin Islands20.6%
Arizona10.3%
California10.3%
Connecticut10.3%
Indiana10.3%
Kentucky10.3%
Missouri10.3%
Montana10.3%
Puerto Rico10.3%
Virginia10.3%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 28, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 21, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 7, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 6, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 1, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 1, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 30, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 24, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 22, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 18, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 14, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 13, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 13, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 13, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 13, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 9, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 8, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 7, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 4, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 4, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 1, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
August 29, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 27, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
August 26, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
August 23, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
August 22, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
August 20, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 18, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
August 13, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
August 8, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 7, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 6, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 4, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
July 31, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
July 28, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 27, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 27, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 27, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 24, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 20, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 20, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
July 16, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 16, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
July 15, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 13, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
July 13, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 8, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 8, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.