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Data / Consumer complaints / Credit Control, LLC

Credit Control, LLC: 3,856 CFPB consumer complaints in the last 3 years

Credit Control, LLC drew 3,856 consumer complaints in the CFPB database in the three years to November 6, 2026, and 4,428 since 2020. The largest group, 3,165, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 1,486. The company responded on time to 100.0% of the complaints, and 0.4% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

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  • 3,856Complaints, last 3 years
  • 4,428Complaints, all years
  • 100.0%Responded on time
  • 0.4%Closed with relief
  • 7Products
  • Nov 5, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 62,013
20251,229
2024587
2023192
2022142
2021143
2020122

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection3,16582.1%
Credit reporting or other personal consumer reports63516.5%
Credit card330.9%
Debt or credit management150.4%
Vehicle loan or lease40.1%
Checking or savings account30.1%
Payday loan, title loan, personal loan, or advance loan10.1%

Issues

IssueComplaintsShare
Attempts to collect debt not owed1,48638.5%
Written notification about debt60015.6%
False statements or representation45711.9%
Incorrect information on your report3469%
Took or threatened to take negative or legal action2827.3%
Electronic communications1764.6%
Improper use of your report1754.5%
Communication tactics1203.1%
Problem with a company's investigation into an existing problem1203.1%
Threatened to contact someone or share information improperly441.1%
Getting a credit card70.2%
Unauthorized withdrawals or charges70.2%
Credit monitoring or identity theft protection services50.1%
Problem with a purchase shown on your statement30.1%
Struggling to pay your bill30.1%
Advertising and marketing, including promotional offers20.1%
Charged upfront or unexpected fees20.1%
Confusing or missing disclosures20.1%
Didn't provide services promised20.1%
Other features, terms, or problems20.1%
Problems at the end of the loan or lease20.1%
Closing an account10.1%
Closing your account10.1%
Confusing or misleading advertising or marketing10.1%
Identity theft protection or other monitoring services10.1%

How the company responded

Company responseComplaintsShare
Closed with explanation3,83399.4%
Closed with non-monetary relief160.4%
In progress70.2%

States

StateComplaintsShare
Texas47012.2%
Florida41310.7%
California3418.8%
Georgia2867.4%
New York2275.9%
Illinois1584.1%
North Carolina1473.8%
New Jersey1313.4%
Pennsylvania1303.4%
Louisiana1253.2%
Virginia1203.1%
South Carolina1082.8%
Arizona1002.6%
Michigan972.5%
Ohio972.5%
Maryland882.3%
Nevada852.2%
Alabama721.9%
Tennessee611.6%
Mississippi531.4%
Oklahoma431.1%
Washington411.1%
Missouri391%
Massachusetts360.9%
Connecticut330.9%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 5, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
November 4, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
November 4, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 3, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 3, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
November 3, 2026Debt collectionAttempts to collect debt not owedClosed with non-monetary reliefconsumerfinance.gov
November 3, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
November 3, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
November 3, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 3, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with non-monetary reliefconsumerfinance.gov
November 2, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
November 2, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
November 2, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
November 2, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 2, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
November 2, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
November 2, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 1, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 31, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 31, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 30, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
October 30, 2026Debt collectionAttempts to collect debt not owedClosed with non-monetary reliefconsumerfinance.gov
October 30, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 30, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 30, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 29, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 29, 2026Debt collectionWritten notification about debtClosed with non-monetary reliefconsumerfinance.gov
October 29, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 29, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 29, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 29, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 29, 2026Debt collectionAttempts to collect debt not owedClosed with non-monetary reliefconsumerfinance.gov
October 28, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 28, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 28, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 27, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 27, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 27, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 27, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 27, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 27, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 26, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 26, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 25, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 25, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 24, 2026Debt collectionTook or threatened to take negative or legal actionClosed with non-monetary reliefconsumerfinance.gov
October 24, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 24, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 24, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 24, 2026Debt collectionWritten notification about debtClosed with non-monetary reliefconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.