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Data / Consumer complaints / Credit Control, LLC / Credit card

Credit Control, LLC: 33 CFPB complaints about credit card, last 3 years

Credit Control, LLC drew 33 consumer complaints about credit card in the CFPB database in the three years to November 6, 2026, 0.9% of its 3,856 complaints in that time. The most common issue was “Incorrect information on your report”. The company responded on time to 100.0% of them, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

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  • 33Complaints, last 3 years
  • 0.9%Share of the company's complaints
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • Oct 3, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20261545.5%
12 months to Nov 6, 20251133.3%
12 months to Nov 6, 2024721.2%

Issues

IssueComplaintsShare
Incorrect information on your report1030.3%
Getting a credit card721.2%
Problem with a purchase shown on your statement39.1%
Struggling to pay your bill39.1%
Advertising and marketing, including promotional offers26.1%
Improper use of your report26.1%
Other features, terms, or problems26.1%
Closing your account13%
Problem when making payments13%
Problem with a company's investigation into an existing problem13%
Trouble using your card13%

How the company responded

Company responseComplaintsShare
Closed with explanation33100%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Texas721.2%
California412.1%
Georgia412.1%
Florida39.1%
Michigan39.1%
New York39.1%
Colorado13%
Illinois13%
Louisiana13%
Maryland13%
New Jersey13%
Nevada13%
Ohio13%
Oklahoma13%
Pennsylvania13%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 3, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
October 3, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 4, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 2, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
April 27, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
April 21, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
March 10, 2026Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
March 3, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
February 24, 2026Credit cardStruggling to pay your billClosed with explanationconsumerfinance.gov
February 11, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
January 23, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
January 13, 2026Credit cardStruggling to pay your billClosed with explanationconsumerfinance.gov
January 5, 2026Credit cardImproper use of your reportClosed with explanationconsumerfinance.gov
November 14, 2025Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 13, 2025Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
October 14, 2025Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 3, 2025Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 18, 2025Credit cardAdvertising and marketing, including promotional offersClosed with explanationconsumerfinance.gov
April 4, 2025Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 31, 2025Credit cardAdvertising and marketing, including promotional offersClosed with explanationconsumerfinance.gov
January 29, 2025Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 17, 2025Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
January 15, 2025Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
December 23, 2024Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 26, 2024Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.