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Data / Consumer complaints / Continental Finance Company, LLC / Credit card

Continental Finance Company, LLC: 915 CFPB complaints about credit card, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Continental Finance Company, LLC drew 915 consumer complaints about credit card in the CFPB database in the three years to November 6, 2026, 39.8% of its 2,299 complaints in that time. The most common issue was “Fees or interest”. The company responded on time to 100.0% of them, and 0.0% closed with monetary or other relief.

The request: Watch Continental Finance Company, LLC: each new CFPB complaint about credit card by issue, with the date and the company response. $10 of work on sign-up, no card.

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  • 915Complaints, last 3 years
  • 39.8%Share of the company's complaints
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • Nov 3, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 202634037.2%
12 months to Nov 6, 202532635.6%
12 months to Nov 6, 202424927.2%

Issues

IssueComplaintsShare
Fees or interest21223.2%
Getting a credit card11412.5%
Problem with a purchase shown on your statement11312.3%
Problem when making payments10211.1%
Closing your account9310.2%
Other features, terms, or problems808.7%
Incorrect information on your report738%
Trouble using your card414.5%
Struggling to pay your bill283.1%
Problem with a company's investigation into an existing problem222.4%
Advertising and marketing, including promotional offers182%
Improper use of your report151.6%
Problem with fraud alerts or security freezes30.3%
Credit monitoring or identity theft protection services10.1%

How the company responded

Company responseComplaintsShare
Closed with explanation915100%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California9910.8%
Florida879.5%
New York758.2%
Texas657.1%
Georgia616.7%
North Carolina525.7%
Pennsylvania374%
Ohio333.6%
Maryland293.2%
Michigan283.1%
New Jersey283.1%
Arizona252.7%
Virginia252.7%
Tennessee242.6%
Nevada212.3%
Indiana182%
Connecticut171.9%
Alabama161.7%
Missouri141.5%
Illinois121.3%
Louisiana121.3%
South Carolina121.3%
Kentucky111.2%
Mississippi101.1%
Oklahoma91%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 3, 2026Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
November 2, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
October 29, 2026Credit cardStruggling to pay your billClosed with explanationconsumerfinance.gov
October 27, 2026Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
October 27, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
October 23, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
October 21, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
October 20, 2026Credit cardProblem with fraud alerts or security freezesClosed with explanationconsumerfinance.gov
October 20, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 19, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
October 17, 2026Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
October 16, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 14, 2026Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
October 14, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
October 12, 2026Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
October 12, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
October 10, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
October 9, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
October 9, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
October 9, 2026Credit cardProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 8, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
October 8, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
October 7, 2026Credit cardClosing your accountClosed with explanationconsumerfinance.gov
October 6, 2026Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
October 6, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.