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Data / Consumer complaints / Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) / Mortgage

Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC): 63 CFPB complaints about mortgage, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) drew 63 consumer complaints about mortgage in the CFPB database in the three years to November 6, 2026, 72.4% of its 87 complaints in that time. The most common issue was “Trouble during payment process”. The company responded on time to 100.0% of them, and 0.0% closed with monetary or other relief.

The request: Watch Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC): each new CFPB complaint about mortgage by issue, with the date and the company response. $10 of work on sign-up, no card.

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  • 63Complaints, last 3 years
  • 72.4%Share of the company's complaints
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • Sep 25, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20261422.2%
12 months to Nov 6, 20252336.5%
12 months to Nov 6, 20242641.3%

Issues

IssueComplaintsShare
Trouble during payment process3961.9%
Struggling to pay mortgage1117.5%
Incorrect information on your report711.1%
Closing on a mortgage34.8%
Applying for a mortgage or refinancing an existing mortgage23.2%
Problem with a company's investigation into an existing problem11.6%

How the company responded

Company responseComplaintsShare
Closed with explanation63100%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Florida1422.2%
Missouri1015.9%
California711.1%
Pennsylvania69.5%
New York57.9%
New Jersey46.3%
Illinois34.8%
Maine23.2%
Ohio23.2%
Oregon23.2%
South Carolina23.2%
Colorado11.6%
Massachusetts11.6%
Minnesota11.6%
North Carolina11.6%
Oklahoma11.6%
Texas11.6%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 25, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 26, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 19, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 14, 2026MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 21, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
April 10, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 2, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
March 18, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
January 29, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 10, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 7, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 3, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
November 26, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
November 10, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
November 3, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 3, 2025MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 26, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 19, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 26, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 8, 2025MortgageProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
June 6, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 15, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
May 12, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 30, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
April 20, 2025MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.