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Data / Consumer complaints / Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC)

Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC): 87 CFPB consumer complaints in the last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) drew 87 consumer complaints in the CFPB database in the three years to November 6, 2026, and 4,030 since 2012. The largest group, 63, was about mortgage, and the most common issue was “Trouble during payment process” with 39. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.

The request: Watch Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC): each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.

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  • 87Complaints, last 3 years
  • 4,030Complaints, all years
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • 4Products
  • Sep 25, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 616
202535
202427
202351
2022173
2021209
2020241
2019383
2018462
2017688
2016493
2015437
2014466
2013248
2012101

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage6372.4%
Credit reporting or other personal consumer reports1820.7%
Debt collection55.7%
Debt or credit management11.1%

Issues

IssueComplaintsShare
Trouble during payment process3944.8%
Incorrect information on your report1719.5%
Struggling to pay mortgage1112.6%
Problem with a company's investigation into an existing problem78%
Closing on a mortgage33.4%
Took or threatened to take negative or legal action33.4%
Applying for a mortgage or refinancing an existing mortgage22.3%
Improper use of your report22.3%
Attempts to collect debt not owed11.1%
Confusing or missing disclosures11.1%
Written notification about debt11.1%

How the company responded

Company responseComplaintsShare
Closed with explanation87100%

States

StateComplaintsShare
Florida1517.2%
Pennsylvania1213.8%
Missouri1011.5%
California910.3%
New York78%
New Jersey66.9%
Illinois33.4%
North Carolina33.4%
South Carolina33.4%
Texas33.4%
Maine22.3%
Ohio22.3%
Oklahoma22.3%
Oregon22.3%
Arizona11.1%
Colorado11.1%
Iowa11.1%
Indiana11.1%
Kentucky11.1%
Massachusetts11.1%
Minnesota11.1%
Virginia11.1%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 25, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 26, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 19, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 14, 2026MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 11, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 9, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 4, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
April 21, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
April 10, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 2, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
March 18, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
March 3, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
January 29, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 10, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 7, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 3, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
November 26, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
November 10, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
November 3, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 19, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 3, 2025MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 28, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 26, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 19, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 25, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
August 14, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 9, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
June 26, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 26, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 8, 2025MortgageProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
June 6, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 6, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 15, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
May 12, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 30, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
April 20, 2025MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 11, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
April 1, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
March 29, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
March 25, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 15, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
March 8, 2025MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 27, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 26, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
February 25, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
February 17, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 15, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
February 11, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 4, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
January 8, 2025MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.